9199 Fircest Lane
San Ramon, CA 94583
162 beds • Est. 2022 (3 years) • Get directions
State inspectors have cited Ivy Park at San Ramon 30 times (10 serious, 20 minor) and confirmed 17 complaints across 44 inspections. Medication handling is a repeated concern: inspectors confirmed in multiple investigations that staff had recorded medications as given when residents were not present to receive them, and in September 2025 confirmed that staff missed or delayed doses as prescribed. A resident's call button was found not working; when pressed, it sent no alert to staff, and the home was fined $250 because the issue had come up before. In June 2024, a carpet shampoo machine was found blocking a fire exit stairwell. A resident went months without hot water in their bathroom before the home replaced the boiler. In July 2023, the home was cited because it couldn't accommodate a resident's doctor-ordered diet. In November 2025, inspectors confirmed the home moved a resident's room without giving the family 30 days' written notice. In 2026, inspectors also investigated a complaint that staff neglect contributed to a resident's death; the records do not include the final outcome of that investigation. Several other complaints were looked into over the years and didn't check out.
Safety data last updated July 2026
Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.
Ivy Park at San Ramon is a 162-bed assisted living and memory care community in San Ramon, located in the Tri-Valley area of the East Bay. This is one of Ivy Park's larger locations, situated in an affluent suburban city known for its top-rated schools and well-maintained neighborhoods.
However, families must be aware that this location carries one of the lowest safety scores in the state, which demands careful investigation before considering placement.
Affluent Tri-Valley setting
San Ramon is consistently ranked among California's safest and most livable cities, with excellent parks, shopping, and medical facilities nearby.
Large-scale community
At 162 beds, the community has the scale for diverse programming, dedicated memory care, and comprehensive amenities.
Established chain operator
Ivy Park operates numerous communities across California, bringing standardized care protocols and operational resources.
Serious safety concerns
10 serious and 20 minor citations across 44 state inspections, with 17 verified complaints. Read the state's full inspection reports and press on what's been fixed before deciding.
Demand full transparency
With a score this extreme, families should request the facility's complete inspection history, ask about leadership changes, and consider whether recent corrective actions are sufficient.
Premium East Bay pricing
San Ramon is one of the most expensive East Bay cities, and care costs here reflect that market.
Pricing is estimated, please contact the facility to confirm.
9199 Fircest Lane, San Ramon, CA 94583
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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