9199 Fircest Lane
San Ramon, CA 94583
162 beds • Est. 2022 (3 years) • Get directions
Ivy Park at San Ramon has accumulated 26 state citations (8 serious, 18 minor) and 17 verified complaints since 2021 across 40 inspections. The most persistent substantiated issue involves medication administration: state investigators found multiple instances between 2024 and 2025 in which staff marked medications as administered while residents were absent from the facility, and a separate September 2025 investigation found staff failed to follow a physician's orders for medication timing, resulting in missed and delayed doses. A civil penalty of $250 was assessed in September 2025 for a repeat violation involving a non-functional resident call button that failed to alert staff when pressed. A May 2025 investigation substantiated that a resident went without hot water in one bathroom for several months due to a boiler failure that required full replacement. A June 2024 inspection found a carpet shampoo machine blocking a fire exit stairwell. Investigators also substantiated a November 2025 failure to provide a resident's family with required written notice before moving the resident to a different room. A new executive director who joined in late 2024 acknowledged that several maintenance and operational deficiencies predated their arrival.
Ivy Park at San Ramon is a 162-bed assisted living and memory care community in San Ramon, located in the Tri-Valley area of the East Bay. This is one of Ivy Park's larger locations, situated in an affluent suburban city known for its top-rated schools and well-maintained neighborhoods.
However, families must be aware that this location carries one of the lowest safety scores in the state, which demands careful investigation before considering placement.
Affluent Tri-Valley setting
San Ramon is consistently ranked among California's safest and most livable cities, with excellent parks, shopping, and medical facilities nearby.
Large-scale community
At 162 beds, the community has the scale for diverse programming, dedicated memory care, and comprehensive amenities.
Established chain operator
Ivy Park operates numerous communities across California, bringing standardized care protocols and operational resources.
Alarming safety record
FYI Safety Score of 0.9 out of 9.9 — among the very lowest in California. This reflects a severe pattern of regulatory violations and substantiated complaints that families cannot afford to overlook.
Demand full transparency
With a score this extreme, families should request the facility's complete inspection history, ask about leadership changes, and consider whether recent corrective actions are sufficient.
Premium East Bay pricing
San Ramon is one of the most expensive East Bay cities, and care costs here reflect that market.
Pricing is estimated, please contact the facility to confirm.
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9199 Fircest Lane, San Ramon, CA 94583
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$4,795/mo
starting