How safe is The Village at Sydney Creek?

The Village at Sydney Creek has a FYI Safety Score of 6.8 out of 9.9, our proprietary score based on California state inspection records. 9 state citations and 5 verified complaints have been documented since 2021 across 28 inspections.

Does The Village at Sydney Creek accept Medi-Cal?

The Village at Sydney Creek is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.

When was The Village at Sydney Creek last inspected?

The most recent state inspection visit to The Village at Sydney Creek was on 2025-06-19. The facility has received 28 total inspection visits on record.

How many violations does The Village at Sydney Creek have?

The Village at Sydney Creek has 9 state citations and 5 verified complaints since 2021 across 28 inspections. Our FYI Safety Score for this facility is 6.8 out of 9.9, which accounts for the severity and recency of these findings.

How long has The Village at Sydney Creek been in operation?

The Village at Sydney Creek has been licensed for 25 years in San Luis Obispo, California, with a licensed capacity of 84 beds.

The Village at Sydney Creek

1234 Laurel Lane

San Luis Obispo, CA 93401

84 beds • Est. 2000 (25 years) • Get directions

FYI Safety Score™

6.8 Below Average

9 state citations (4 serious, 5 minor) and 5 verified complaints since 2021 across 28 inspections. The most serious substantiated finding involved staff making inappropriate comments to residents, including speaking other languages in front of residents in ways that were deemed disrespectful, resulting in a cited deficiency in 2021. Multiple 2022 complaints raised concerns about chronic understaffing, with staff reporting daily double shifts, high turnover, and residents waiting for incontinence care. An inspector found residents experiencing delayed toileting assistance, with one staff member noting that exhausted staff sometimes napped instead of attending to residents. A separate complaint documented a family member training facility staff on their relative's basic care needs, including feeding, hygiene, and repositioning, citing inadequate staffing and incomplete training. More recent complaints have been less severe: a 2024 complaint about infection control was unsubstantiated because no regulation prohibited the storage pattern observed, and a 2025 complaint about inconsistent hot water was resolved the same day the issue was reported to management.

·View full state record

Why we like it

The Village at Sydney Creek is a 84-bed senior living community in San Luis Obispo. The facility offers assisted living, memory care, independent living.

The community has been licensed for over 25 years.

Full continuum of care
Multiple levels of care available — age in place without needing to move to a different community.
Established community
Licensed for 25 years with a long track record of operation.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 4 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Substantiated complaints on file
5 of 27 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.

Pricing not yet available

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Where you'll live

1234 Laurel Lane, San Luis Obispo, CA 93401

Get directions

Amenities & Services

24-Hour Staff

Licensed Nurse

Medication Management

Memory Care Program

Dining

Housekeeping

Laundry

Activities Program

Beauty Salon

Garden

Frequently asked questions

How safe is The Village at Sydney Creek?: The Village at Sydney Creek has a FYI Safety Score of 6.8 out of 9.9, our proprietary score based on California state inspection records. 9 state citations and 5 verified complaints have been documented since 2021 across 28 inspections.
Does The Village at Sydney Creek accept Medi-Cal?: The Village at Sydney Creek is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was The Village at Sydney Creek last inspected?: The most recent state inspection visit to The Village at Sydney Creek was on 2025-06-19. The facility has received 28 total inspection visits on record.
How many violations does The Village at Sydney Creek have?: The Village at Sydney Creek has 9 state citations and 5 verified complaints since 2021 across 28 inspections. Our FYI Safety Score for this facility is 6.8 out of 9.9, which accounts for the severity and recency of these findings.
How long has The Village at Sydney Creek been in operation?: The Village at Sydney Creek has been licensed for 25 years in San Luis Obispo, California, with a licensed capacity of 84 beds.

Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 405800577
Size: 84 beds (Large Community (50+ beds))
Licensed Since: August 14, 2000 (25 years)
Licensee: Village Pacific Management Group, Llc, the
Administrator: Liza Hix
Phone: (805) 543-2350
Address: 1234 Laurel Lane, San Luis Obispo, CA 93401

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

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