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Family Feels Residential Care

781 Terrazo Dr

San Jose, CA 95123

6 beds • Est. 2023 (2 years)


FYI Safety Score

3.1 Severe

7 state citations (5 serious, 2 minor) and 1 verified complaint since 2023 across 11 inspections. The most significant finding involved a staff member who accepted a $200 loan from a resident and repaid it with $50 interest, while also purchasing clothing from that resident; this resulted in a serious citation for improper financial contact with a resident. A December 2025 case management visit found a staff member providing direct resident care without a valid background clearance, as the worker's application had been closed after incomplete submissions went unaddressed. Inspectors further documented that the facility had no written policy for searching resident rooms or confiscating illegal substances, a gap identified after drug paraphernalia was discovered in a resident's belongings following a hospitalization; records confirmed the resident had a documented history of substance use. A February 2026 complaint investigated reports that staff had not had a day off since January 2026; residents interviewed during that visit reported their care needs were being met promptly by staff who were present around the clock.


Why we like it

Family Feels Residential Care is a 6-bed small residential care home in San Jose. Over 10 state inspections, the facility has received 5 Type A citations (serious) and 2 Type B citations (minor).

This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.

  • Intimate home setting

    Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.

  • Below-average safety record

    The FYI Safety Score™ is 6.4 out of 10, which is below the California average. Ask about recent improvements and corrective actions during your visit.

  • Limited information available

    This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.


Pricing not yet available


Where you'll live

781 Terrazo Dr, San Jose, CA 95123

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Frequently asked questions

How safe is Family Feels Residential Care?
Family Feels Residential Care has a FYI Safety Score of 3.1 out of 10, based on California state inspection records. 12 state citations and 2 verified complaints have been documented since 2024 across 16 inspections.
Does Family Feels Residential Care offer memory care?
Family Feels Residential Care does not currently list Memory Care. Care types available include: Assisted Living.
Does Family Feels Residential Care accept Medi-Cal?
Family Feels Residential Care is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Family Feels Residential Care last inspected?
The most recent state inspection visit to Family Feels Residential Care was on 2026-04-22. The facility has received 16 total inspection visits on record.
How many violations does Family Feels Residential Care have?
Family Feels Residential Care has 12 state citations and 2 verified complaints since 2024 across 16 inspections. Our FYI Safety Score for this facility is 3.1 out of 10, which accounts for the severity and recency of these findings.
How long has Family Feels Residential Care been in operation?
Family Feels Residential Care has been licensed for 2 years in San Jose, California, with a licensed capacity of 6 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
435202897
Size
6 beds (Small Home (1–6 beds))
Licensed Since
June 16, 2023 (2 years)
Licensee
Family Feels Llc
Administrator
Shih, Yiwen
Phone
(408) 224-6225
Address
781 Terrazo Dr, San Jose, CA 95123

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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(408) 224-6225