5359 Birch Grove Drive
San Jose, CA 95123
6 beds • Est. 2020 (5 years) • Get directions
Excelsior Healthcare Center has 11 state citations (6 serious, 5 minor) and 1 verified complaint since 2021 across 19 inspections. In July 2024, state regulators held a noncompliance conference with the administrator to address a pattern of serious violations related to resident mental health care, administrator qualifications, and facility maintenance; the facility was placed on a 2-year monitoring plan with regulators noting potential actions including administrator decertification, employee exclusion, or license revocation. A complaint investigation concluded in March 2025 found that a staff member had entered into a relationship with a resident, with the administrator acknowledging she had not been sufficiently diligent in monitoring staff. A November 2024 case management visit cited the facility after the administrator was unable to locate required resident records. Compliance visits conducted in August and October 2025 found the facility to be clean, organized, and sanitary, with door alarms confirmed operational.
Excelsior Healthcare Center is a 6-bed residential care home in San Jose.
Intimate home setting
Only 6 beds — a small, personal environment with high staff-to-resident attention.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Regulatory citation history
Has received 6 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Limited amenities
As a 6-bed residential home, amenities and activities may be more limited than larger communities.
Pricing not yet available
5359 Birch Grove Drive, San Jose, CA 95123
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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