4463 San Felipe Road
San Jose, CA 95135
134 beds • Est. 2019 (6 years) • Get directions
Atria Evergreen Valley recorded 7 state citations (3 serious, 4 minor) and 5 verified complaints since 2021 across 32 inspections. A 2022 substantiated complaint found the facility failed to meet a resident's basic hygiene needs, documented by photographs showing severe buildup under the resident's fingernails despite a care plan requiring daily bathing and twice-daily grooming; the same investigation found the facility did not properly inform the resident's family about a COVID-19 outbreak. A 2025 investigation documented a medication security lapse in which a resident who was not authorized to self-store medications shared a prescription tablet with a second resident, who consumed it. The facility has experienced significant leadership transitions, including the departure of both its executive director and resident services director; a regional vice president assumed direct operational oversight and was observed on-site across multiple unannounced visits. Multiple other complaints, including allegations of verbal conduct toward a memory care resident and a 3-month administrative supervision gap, were investigated and found unsubstantiated or unfounded.
Atria Evergreen Valley is a 134-bed assisted living and memory care community in the Evergreen neighborhood of East San Jose. This is one of the most affordable Atria communities in the Bay Area, offering the chain's standard dining, activities, and care programming at a price point well below Peninsula or Marin County options.
The Evergreen area is a residential, family-oriented pocket of San Jose with easy access to Silicon Valley hospitals and services.
Three care levels on one campus
Independent living, assisted living, and memory care are all available at Atria Evergreen Valley, allowing residents to transition between care levels without relocating.
Backs up to natural green space
The property borders a wooded area with an expansive courtyard and walking paths — a specific site characteristic, not landscaping.
Veterans Aid & Attendance accepted
Atria explicitly supports VA Aid and Attendance pension as a payment path, plus a $1,000 Welcome Home credit for veterans toward rent or moving costs.
Engage Life program with named dimensions
Activities are organized around six defined engagement dimensions — not a generic calendar. Balance and posture training, history discussions, and nature walks are cited specifically.
Pricing excludes care costs
Independent and assisted living rates are listed separately from care and medication management services. Ask what total monthly cost looks like once care fees are added.
FYI Safety Score 7.4
Score is in the mid-range — worth asking about inspection history and what corrective steps have been taken.
134 beds — a large community
At 134 beds, this is a larger operation. Ask about staff-to-resident ratios and how care coordination works across independent, assisted, and memory care wings.
Pricing is estimated, please contact the facility to confirm.
4463 San Felipe Road, San Jose, CA 95135
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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