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Sutro Heights Corporation

659 45th Street

San Francisco, CA 94121

14 beds • Est. 2021 (4 years)


FYI Safety Score

1.4 Severe

42 state citations (15 serious, 27 minor) and 28 verified complaints since 2021 across 32 inspections. The most recent serious findings involve medication failures confirmed in July 2024: staff failed to obtain a prescribed antibiotic for 7 days after it was written, and separately administered a respiratory inhaler to a resident without the medication cartridge installed. An October 2023 inspection found a wall erected between 2 rooms without fire clearance approval, which inspectors noted posed an immediate health and safety risk. A July 2023 complaint substantiated that staff were not trained to use the facility's hoyer lift, leaving a resident confined to bed for many months. Earlier substantiated complaints include staff moving a resident's belongings without consent (2022), ants crawling on a resident's legs (2023), multiple residents served cold meals (2023), and sanitation deficiencies in bathrooms and laundry areas (2021).


Why we like it

Sutro Heights Corporation is a 14-bed residential care home in San Francisco. Over 33 state inspections, the facility has received 15 Type A citations (serious) and 27 Type B citations (minor).

  • Safety concerns in inspection record

    The FYI Safety Score™ is 0.4 out of 10, which is below average. The facility has 15 Type A citations (serious — indicating risk to health, safety, or personal rights). Review the inspection history carefully and ask management about corrective actions.


Pricing

Assisted Living

Suite$6,000/mo

Pricing is estimated, please contact the facility to confirm.


Where you'll live

659 45th Street, San Francisco, CA 94121

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Frequently asked questions

How safe is Sutro Heights Corporation?
Sutro Heights Corporation has a FYI Safety Score of 1.4 out of 10, based on California state inspection records. 44 state citations and 28 verified complaints have been documented since 2022 across 33 inspections.
How much does Sutro Heights Corporation cost?
Sutro Heights Corporation starts at $6,000 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Sutro Heights Corporation offer memory care?
Sutro Heights Corporation does not currently list Memory Care. Care types available include: Assisted Living.
Does Sutro Heights Corporation accept Medi-Cal?
Sutro Heights Corporation is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Sutro Heights Corporation last inspected?
The most recent state inspection visit to Sutro Heights Corporation was on 2026-05-20. The facility has received 33 total inspection visits on record.
How many violations does Sutro Heights Corporation have?
Sutro Heights Corporation has 44 state citations and 28 verified complaints since 2022 across 33 inspections. Our FYI Safety Score for this facility is 1.4 out of 10, which accounts for the severity and recency of these findings.
How long has Sutro Heights Corporation been in operation?
Sutro Heights Corporation has been licensed for 4 years in San Francisco, California, with a licensed capacity of 14 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
385601097
Size
14 beds (Medium (7–49 beds))
Licensed Since
March 23, 2021 (4 years)
Licensee
Sutro Heights Corporation
Administrator
Pacaldo, Juliet
Phone
(415) 571-8531
Address
659 45th Street, San Francisco, CA 94121

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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