Villa Lorena has 12 state citations (1 serious, 11 minor) and 12 verified complaints since 2022 across 27 inspections. Among the most serious substantiated findings: a staff member struck a resident with dementia with a closed fist during a behavioral incident in 2022, resulting in bruising and skin tears to the resident's hands and wrists; a COVID-19 test document bearing an apparent altered patient name was cited for false records; and the facility failed to notify a resident's responsible party of an injury and withheld requested medical records. Investigators also substantiated that staff did not respond to a resident's communication request and that an executive director covered a resident's laptop camera without family consent, blocking contact with a resident who could not operate the device independently due to dementia. A 2024 complaint alleged residents with dementia eloped from the assisted living wing; inspectors found the delayed egress alarm system operational during multiple unannounced visits and the facility's absentee notification policy in place.
Villa Lorena is a 85-bed senior living community in San Diego. The facility offers assisted living, memory care, independent living.
Full continuum of care
Multiple levels of care available — age in place without needing to move to a different community.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Substantiated complaints on file
12 of 48 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Pricing is estimated, please contact the facility to confirm.
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14740 Via Fiesta, San Diego, CA 92127
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,638/mo
starting