3891 Polk Street
Riverside, CA 92505
74 beds • Est. 2014 (12 years) • Accepts Medi-Cal (ALW) • Get directions
CalOaks Senior Living has received 19 state citations (7 serious, 12 minor) and 6 verified complaints since 2021 across 48 inspections, with the last inspection recorded February 17, 2026. The most serious verified complaint, substantiated in December 2021 for a July 2020 incident, involved a resident death: the resident was unaccounted for by staff for approximately 3 hours during extreme outdoor heat reaching 104 degrees F, was transported to the hospital with a body temperature of 109.2 degrees F, and died from hyperthermia with second and third degree burns covering an estimated 30-40% of the body. Additional verified complaints include a 2022 finding of roaches and droppings observed in multiple resident rooms (the contracted exterminator had been servicing only 10 of the facility's rooms) and a 2023 finding that a staff member sold a television to a resident, violating the facility's policy on staff-resident transactions. Complaint investigations conducted in 2025 found no deficiencies cited.
Caloaks Senior Living is a 74-bed assisted living community in Riverside, serving families in the Inland Empire. The mid-size community offers a manageable setting without the scale of a large campus, though families should weigh the facility's inspection history carefully before visiting.
Two hospitals within a mile
Kaiser Foundation Hospital Riverside is 0.4 miles away; Riverside County Regional Medical Center is 0.8 miles. Medical emergencies have unusually fast access from this location.
On-site beauty and barber
Grooming services are available on-site, so residents don't need to leave the facility for haircuts or basic beauty care.
FYI Safety Score 5.7: review the inspection history
At 5.7, this score falls below the 7.0 threshold. Ask the administrator to walk through the citation history and what has changed since.
Below-average public reviews
3.2 stars across 18 Google reviews. At least one account describes a medication incident serious enough to require an ICU stay; ask directly how medication oversight is handled.
Pricing is estimated, please contact the facility to confirm.
3891 Polk Street, Riverside, CA 92505
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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