620 E. Highland Avenue
Redlands, CA 92374
156 beds • Est. 1977 (48 years) • Accepts Medi-Cal (ALW) • Get directions
12 serious and 11 minor state citations across 79 state inspections, with 13 substantiated complaints. Last inspected in May 2026.
Safety data last updated July 2026
Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.
Braswell's Chateau Villa is a 156-bed assisted living community in Redlands, part of the Braswell's senior living family of communities in the Inland Empire. As the largest Braswell's location, it offers significant scale and the operational experience that comes with being part of an established regional chain.
The community is situated in Redlands, a city valued for its historic charm and university-town atmosphere.
Three-generation family operator
Founded in 1963 by Reverend A.L. Braswell and now run by the third generation under James H. Braswell, with over 60 years of continuous ownership in the Inland Empire.
Medi-Cal ALW accepted
Licensed by California to serve Assisted Living Waiver residents, making it one of fewer facilities where Medi-Cal benefits can help offset monthly costs.
Serious safety concerns
12 serious and 11 minor citations across 79 state inspections, with 13 verified complaints. Read the state's full inspection reports and press on what's been fixed before deciding.
Memory care requires a campus transfer
Secured memory care and Alzheimer's programs are offered at Braswell's Leisure Manor, not Chateau Villa. A care-level change requiring memory care means relocating to a different property.
Nighttime staffing ratio
Reviewer accounts cite two overnight staff for this 156-bed facility. Verify current nighttime staffing ratios and response protocols directly with management before deciding.
Rent increase history
Multiple reviews cite increases exceeding 40% for existing residents. Ask about the rate-increase policy and any caps written into the residency agreement before signing.
Pricing not yet available
620 E. Highland Avenue, Redlands, CA 92374
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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