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Atienza Residential Care

911 Hartzell Ave

Redlands, CA 92374

6 beds • Est. 2019 (6 years)


FYI Safety Score

1.4 Poor

42 state citations (24 serious, 18 minor) and 6 verified complaints since 2022 across 15 inspections. A 2024 inspection cited the facility for having uncleared staff working with residents, failing to report a resident's death, missing resident and staff files, and medications stored outside their original packaging. A 2025 complaint investigation confirmed a resident went without prescribed medications, disrupting their sleep. Separate 2025 inspections found roaches in the hallway near the dining room, hot water exceeding safe temperature limits, dirty water from shower heads and faucets, expired food, and again cited staff who were not cleared to work at the facility. A September 2025 case management visit found an unlocked medication cabinet, an unreported resident death, and no hospice training records on file. The most recent annual inspection in March 2026 cited expired fire extinguishers and hot water again measuring above 120 degrees F in a resident bathroom.


Why we like it

Atienza Residential Care is a 6-bed small residential care home in Redlands. Over 15 state inspections, the facility has received 24 Type A citations (serious) and 18 Type B citations (minor).

This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.

  • Intimate home setting

    Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.

  • Safety concerns in inspection record

    The FYI Safety Score™ is 1.8 out of 10, which is below average. The facility has 24 Type A citations (serious — indicating risk to health, safety, or personal rights). Review the inspection history carefully and ask management about corrective actions.

  • Limited information available

    This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.


Pricing

Assisted Living

1 Bedroom$6,073/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

911 Hartzell Ave, Redlands, CA 92374

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Frequently asked questions

How safe is Atienza Residential Care?
Atienza Residential Care has a FYI Safety Score of 1.4 out of 9.9, our proprietary score based on California state inspection records. 42 state citations and 6 verified complaints have been documented since 2021 across 15 inspections.
How much does Atienza Residential Care cost?
Atienza Residential Care starts at $6,073 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Atienza Residential Care offer memory care?
Atienza Residential Care does not currently list Memory Care. Care types available include: Assisted Living.
Does Atienza Residential Care accept Medi-Cal?
Atienza Residential Care is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Atienza Residential Care last inspected?
The most recent state inspection visit to Atienza Residential Care was on 2026-01-21. The facility has received 15 total inspection visits on record.
How many violations does Atienza Residential Care have?
Atienza Residential Care has 42 state citations and 6 verified complaints since 2021 across 15 inspections. Our FYI Safety Score for this facility is 1.4 out of 9.9, which accounts for the severity and recency of these findings.
How long has Atienza Residential Care been in operation?
Atienza Residential Care has been licensed for 6 years in Redlands, California, with a licensed capacity of 6 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
361880724
Size
6 beds (Small Home (1–6 beds))
Licensed Since
March 29, 2019 (6 years)
Licensee
Armstrong, Caroline
Administrator
Armstrong, Caroline
Phone
(909) 792-3835
Address
911 Hartzell Ave, Redlands, CA 92374

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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(909) 792-3835