2011 Santa Rena Drive
Rancho Palos Verdes, CA 90275
6 beds • Est. 2019 (6 years) • Accepts Medi-Cal (ALW) • Get directions
19 state citations, including 3 serious, and 10 verified complaints since 2021 across 22 inspections. The gravest substantiated finding involved a resident wandering away from the facility unsupervised in June 2023: 2 new caregivers were each occupied with other tasks when the egress alarm sounded, staff could not locate the resident after searching nearby streets and businesses, and 911 was called. The most recent substantiated complaint, from March 2025, found the facility refrigerator with half-empty shelves and insufficient perishable food for residents in care; multiple staff confirmed there was sometimes not enough food and that they occasionally used personal food to cook for residents. Earlier substantiated findings included staff failing to wear required PPE during an outbreak period (2022), significant facility disrepair covering deteriorating walls, broken floorboards, dirty kitchen cabinets, and a confirmed ant infestation (2022), and failure to provide requested resident records within the required 2-business-day timeframe (2023).
Senior Manor Care is a 6-bed board and care in Rancho Palos Verdes operated by Beautiful Homes, an organization that has been running senior care homes across the South Bay for over 40 years. The network includes locations in Torrance, Manhattan Beach, Palos Verdes Estates, Redondo Beach, and Harbor City.
Residents get furnished rooms, home-cooked meals, personalized care plans, and scheduled social activities. The facility accepts Medi-Cal through the ALW program.
40 years of senior care operations
Beautiful Homes has been operating residential care facilities in the South Bay since the mid-1980s. That's four decades of experience — among the longest track records of any small-home operator in the area.
Accepts Medi-Cal through the ALW program
Participates in the Assisted Living Waiver, which can significantly offset costs for eligible residents. If affordability is a concern, this is an important option to explore.
Part of a multi-home South Bay network
Beautiful Homes operates roughly 10 homes across the South Bay. This means shared resources, standardized care protocols, and staffing depth that standalone operations can't easily match.
Below-average safety record
The FYI Safety Score™ is 3.8 out of 10 (Poor), based on state inspection data. This reflects a significantly higher-than-typical number of citations and substantiated complaints. Ask management directly about their inspection history, what specific issues were flagged, and what corrective steps they've taken.
High volume of state interactions
With 21 inspection visits and 10 substantiated allegations on record, this facility has had notably more regulatory activity than average for a 6-bed home. Dig into the specifics during your visit — not all citations carry the same weight, but the volume warrants scrutiny.
Network scale can cut both ways
With around 10 homes to manage, the owner's attention is divided across multiple locations. Ask who is on-site day-to-day managing this specific home and how often the owner visits.
Pricing is estimated, please contact the facility to confirm.
2011 Santa Rena Drive, Rancho Palos Verdes, CA 90275
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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