Poway Elder Care has 5 state citations and 3 verified complaints since 2021 across 14 inspections. The most significant finding came from an August 2024 complaint investigation: inspectors observed that residents were locked inside the facility after 6:00 PM using padlocks, 1 room's exit door was blocked by a couch and inoperable from both the interior and exterior, and an additional exterior latch prevented a resident from exiting the room. These conditions resulted in a serious citation for fire safety violations. A minor citation was also issued during that same visit for an inoperable refrigerator, which was confirmed repaired at a December 2024 follow-up visit. In March 2025, a case management visit cited the facility for employing a caregiver who was unable to communicate in English while serving residents with cognitive impairment. A December 2024 complaint about staff responsiveness to blood sugar readings was investigated and found unsubstantiated.
Poway Elder Care is a 6-bed residential care home in Poway. The facility offers assisted living, memory care, independent living.
The community is a faith-based community.
Full continuum of care
Multiple levels of care available — age in place without needing to move to a different community.
Intimate home setting
Only 6 beds — a small, personal environment with high staff-to-resident attention.
Faith-based community
Rooted in faith values with spiritual programs and chapel services available.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Substantiated complaints on file
3 of 7 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Limited amenities
As a 6-bed residential home, amenities and activities may be more limited than larger communities.
Pricing is estimated, please contact the facility to confirm.
14846 Espola Rd, Poway, CA 92064
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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