12750 Gateway Park Road
Poway, CA 92064
72 beds • Est. 2023 (3 years) • Get directions
Gateway Park Senior Living has recorded 4 minor state citations and 4 verified complaints since 2022 across 17 inspections, with 0 serious citations. The most significant substantiated finding dates to October 2023, when a state investigator confirmed inadequate staffing: residents requiring total assistance were left in soiled briefs for 4 to 5 hours during day shifts, bedbound residents went without required repositioning from 10 p.m. until 5 or 6 a.m., and 1 resident was found in a soiled brief for more than 13 hours. A second verified finding from February 2024 confirmed residents and outside sources had waited up to 1.5 hours outside the locked building after hours, with 6 unanswered calls logged over 43 minutes on a single evening. A December 2025 investigation into a Norovirus outbreak affecting 26 residents and 6 staff found that a staff member had contracted the virus 4 days before communal dining was reopened. A 4th verified complaint, stemming from a March 2023 ownership transition, involved billing errors and delayed refunds to families of deceased residents.
Pacifica Senior Living Poway is a 72-bed assisted living community in Poway, a quiet suburb in San Diego's North County inland area. Part of the Pacifica Senior Living chain, the community sits in a family-oriented city known for its excellent schools and safe neighborhoods.
Poway's small-town feel and proximity to San Diego make it a comfortable choice for families seeking a suburban setting.
Desirable suburban location
Poway is consistently rated one of San Diego County's safest and most family-friendly cities, with a relaxed, small-town atmosphere.
Manageable community size
At 72 beds, Pacifica Poway is large enough for structured programming but small enough that staff can know residents by name.
Chain support system
Pacifica Senior Living's corporate backing provides standardized care protocols, staff training resources, and operational consistency.
Inland location
Poway sits about 25 miles northeast of downtown San Diego. Families closer to the coast should factor in the commute for regular visits.
Est. starting from $5,507/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
12750 Gateway Park Road, Poway, CA 92064
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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