Casa Mahal has recorded 5 state citations (1 serious, 4 minor) and 5 verified complaints since 2021 across 13 inspections. The most recent substantiated finding, from October 2025, involved a staff member who grabbed a resident by the arm and forced them out of a transport van while rushing them with comments such as "hurry up" and "come on"; state investigators confirmed the incident with video footage. A 2025 investigation also found the facility had destroyed required resident records that regulations mandate be kept for 3 years after a resident's move-out date, and that a staff member had been observed sleeping during night shifts while residents with dementia were in care. A 2025 inspection cited the facility for completing a structural change in licensure without following required procedures. As of October 2025, the facility was undergoing a change of ownership. Annual inspections in 2024 and 2025 found the physical facility to be clean, sanitary, and in good repair with no deficiencies noted.
Casa Mahal is a 6-bed small residential care home in Poway. Over 13 state inspections, the facility has received 1 Type A citation (serious) and 4 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Regulatory citation history
Has received 1 Type A citation (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Pricing is estimated, please contact the facility to confirm.
12631 Casa Avenida, Poway, CA 92064
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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