175 Cleaveland Road
Pleasant Hill, CA 94523
175 beds • Est. 1997 (28 years) • Get directions
4 state citations (1 serious, 3 minor) and 2 verified complaints since 2021 across 17 inspections. A September 2025 substantiated complaint found that a staff member had stolen funds from a resident, endorsing and cashing a $3,000 check drawn on the resident's account; the facility was cited under the resident personal rights code for failure to protect resident property from theft. A 2022 minor citation followed the facility's failure to notify state licensing within 24 hours of a COVID-19 outbreak. A 2021 substantiated complaint found that a resident was able to exit the building through a malfunctioned exit door, and a separate investigation substantiated that staff failed to administer a resident's medications as prescribed, resulting in the resident's rehospitalization. The most recent annual inspection in August 2025 and a November 2025 complaint investigation of a resident fall both concluded without citations or substantiated findings.
Chateau III is a 175-bed assisted living community in Pleasant Hill, part of the Carlton Senior Living chain. Located in the East Bay suburbs of Contra Costa County, this is a large community backed by the infrastructure and consistency of an established regional operator.
Outstanding safety record
An FYI Safety Score of 9.5 places this among the top-performing communities in inspection results.
Established operator
Part of the Carlton Senior Living chain, which operates multiple communities across the Bay Area with a consistent standard of care.
Large community with full programming
At 175 beds, the community has the scale to offer diverse activities, dining options, and specialized care staff.
Convenient East Bay location
Pleasant Hill offers a suburban setting with easy access to BART, shopping, and medical facilities in central Contra Costa County.
Pricing not publicly available
The community does not publish pricing, so families will need to reach out directly for cost details.
Pricing not yet available
175 Cleaveland Road, Pleasant Hill, CA 94523
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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