1575 E Washington Blvd
Pasadena, CA 91104
245 beds • Est. 2021 (5 years) • Get directions
Pasadena Highlands has recorded 12 state citations (7 serious, 5 minor) and 8 verified complaints since 2021 across 30 inspections, with the most recent inspection in January 2026. Among the most serious findings: in 2021, investigators confirmed the facility had as few as 1 to 2 caregivers on an assisted living floor that previously had 4 to 5, with residents waiting up to an hour for basic assistance. That same year, a memory care resident with dementia eloped from the building and was found approximately 1.5 miles away. A 2024 complaint investigation documented a resident's pressure wound worsening from stage II to stage III while in care, with investigators noting the wound had not been packed or treated with antibiotics as needed. In August 2025, investigators substantiated that staff heard a resident's emergency pull cord but did not enter the room, and the resident had to call 911 for themselves during a medical emergency.
Pasadena Highlands is a 245-bed luxury retirement community on a palm-lined residential street in Pasadena, operated by WellQuest Living. It offers independent living, assisted living, and memory care with studio, one-bedroom, and two-bedroom apartments.
The community features chef-prepared dining, a fitness center, theater, library, arts and crafts room, beauty shop, outdoor courtyard, gated parking, and scheduled transportation to medical appointments, shopping, and entertainment.
Three care levels under one roof
Independent living, assisted living, and memory care all in one community. Residents can transition between levels without the upheaval of moving to a new facility — an important consideration if your loved one's needs may change.
Prime Pasadena location
Situated on a residential street near shopping, dining, entertainment, and major medical centers. Pasadena is one of LA's most walkable and culturally rich areas, and the community offers scheduled transportation for appointments and outings.
Resort-level amenities
Fitness center, theater, library, arts and crafts room, beauty shop, courtyard with mountain and valley views, large balconies, and gated parking. These are the kinds of amenities that make day-to-day life genuinely enjoyable, not just tolerable.
All-inclusive monthly fee structure
Independent living includes meals, utilities, weekly housekeeping, linens, transportation, activities, and 24-hour emergency response in one monthly fee. Fewer surprise costs means easier financial planning.
Below-average safety record
The FYI Safety Score™ is 5.9 out of 10 (Below Average), based on state inspection data. This reflects a higher-than-typical number of citations or complaints. Ask management directly about their inspection history and what steps they've taken to address issues.
245 beds is a large-scale operation
At this size, expect a resort or hotel feel rather than anything home-like. Common areas will be shared with hundreds of residents. If your loved one prefers quiet, intimate settings, this scale may feel overwhelming.
Premium Pasadena pricing applies
A luxury community in one of LA's most desirable neighborhoods comes with pricing to match. The prime location and extensive amenities are real, but budget-conscious families should understand the full cost picture before committing.
Pricing is estimated, please contact the facility to confirm.
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1575 E Washington Blvd, Pasadena, CA 91104
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$4,350/mo
starting