How safe is Vi at Palo Alto?

Vi at Palo Alto has a FYI Safety Score of 9.9 out of 9.9, our proprietary score based on California state inspection records. 2 state citations and 0 verified complaints have been documented since 2021 across 24 inspections.

Does Vi at Palo Alto accept Medi-Cal?

Vi at Palo Alto is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.

When was Vi at Palo Alto last inspected?

The most recent state inspection visit to Vi at Palo Alto was on 2025-11-18. The facility has received 24 total inspection visits on record.

How many violations does Vi at Palo Alto have?

Vi at Palo Alto has 2 state citations and 0 verified complaints since 2021 across 24 inspections. Our FYI Safety Score for this facility is 9.9 out of 9.9, which accounts for the severity and recency of these findings.

How long has Vi at Palo Alto been in operation?

Vi at Palo Alto has been licensed for 20 years in Palo Alto, California, with a licensed capacity of 876 beds.

Vi at Palo Alto

620 Sand Hill Road

Palo Alto, CA 94304

876 beds • Est. 2005 (20 years) • Get directions

FYI Safety Score™

9.9 Excellent

A strong track record. 2 older citations are on file but nothing in the last 2 years and no substantiated complaints. Last inspected in November 2025.

View full state record

Why we like it

Vi at Palo Alto is an 876-bed Type A continuing care retirement community on Sand Hill Road, adjacent to Stanford University. One of the largest and most established CCRCs in the Bay Area with 20 years of operation, Vi offers independent living, assisted living, and memory care with a full continuum of onsite care.

The community is known for its intellectually engaged resident population, world-class lecture and performance series, and proximity to Stanford's academic resources. As a Type A CCRC, residents' future care costs are built into the financial structure.

Exceptional safety record
Holds a 9.9 FYI Safety Score with no Type A citations or substantiated complaints — a remarkable achievement for a community of this scale.
Type A CCRC financial structure
As a Type A inclusive care CCRC, future assisted living and memory care costs are built into the entrance fee and monthly structure — a meaningful financial safeguard against rising care costs.
Stanford University proximity
Located directly across from Stanford with access to lectures, performances, and cultural programming — attracting an intellectually vibrant, engaged resident community.
20 years of established operation
Two decades of continuous operation provides a deep track record for families to evaluate — staffing stability, resident satisfaction, and financial health are all observable over time.
Nationally recognized by U.S. News
Rated Best Senior Living for independent living, memory care, and CCRC categories — with over 800 resident and family survey ratings informing the recognition.
Very large community
At 876 beds, this is among the largest senior living communities in California. The campus has the feel of a small village — appealing to some, potentially overwhelming for others.
Entrance fee model
Requires a significant upfront entrance fee in addition to monthly charges — a substantial financial commitment that works well for some families but isn't right for everyone.

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Where you'll live

620 Sand Hill Road, Palo Alto, CA 94304

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Amenities & Services

Dining

Concierge

Activities Program

Garden

Frequently asked questions

How safe is Vi at Palo Alto?: Vi at Palo Alto has a FYI Safety Score of 9.9 out of 9.9, our proprietary score based on California state inspection records. 2 state citations and 0 verified complaints have been documented since 2021 across 24 inspections.
Does Vi at Palo Alto accept Medi-Cal?: Vi at Palo Alto is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Vi at Palo Alto last inspected?: The most recent state inspection visit to Vi at Palo Alto was on 2025-11-18. The facility has received 24 total inspection visits on record.
How many violations does Vi at Palo Alto have?: Vi at Palo Alto has 2 state citations and 0 verified complaints since 2021 across 24 inspections. Our FYI Safety Score for this facility is 9.9 out of 9.9, which accounts for the severity and recency of these findings.
How long has Vi at Palo Alto been in operation?: Vi at Palo Alto has been licensed for 20 years in Palo Alto, California, with a licensed capacity of 876 beds.

Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 435200930
Size: 876 beds (Large Community (50+ beds))
Licensed Since: June 2, 2005 (20 years)
Licensee: Cc-Palo Alto,Inc. & Classic Res.Mgmt. Ltd. Partner
Administrator: John Koselak
Phone: (650) 853-5000
Address: 620 Sand Hill Road, Palo Alto, CA 94304

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

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