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Best Elder Care

37620 Simi Street

Palmdale, CA 93552

6 beds • Est. 2001 (24 years)Accepts Medi-Cal (ALW)


FYI Safety Score

6.9 Below Average

5 citations in the last 2 years and 2 older across 10 inspections, plus 4 substantiated complaints. We'd recommend reviewing the full state record before visiting. Last inspected in October 2025.


Why we like it

Best Elder Care is a 6-bed residential care home in Palmdale, operating under the Excellent Home Care brand that has served the Antelope Valley since 2007. Founded by Amy Morales, a first-generation Filipino American with nursing education and a master's in hospitality management, the home offers long-term care, respite care, mobility assistance with Hoyer lifts, and medication management.

Notably, it accepts Veterans Aid and Attendance, the Assisted Living Waiver Program, Long Term Care Insurance, and CAL-AIM.

  • 24 years of licensed operation

    Licensed since 2001, this is one of the longest-running care homes in Palmdale. That longevity means established routines, experienced staff, and a track record you can actually verify. Ask about how long current caregivers have been with the home.

  • Accepts multiple funding sources including ALW and VA benefits

    This home participates in the Assisted Living Waiver Program, accepts Veterans Aid and Attendance pensions, Long Term Care Insurance, and CAL-AIM. If you're navigating affordability, these options can significantly reduce out-of-pocket costs.

  • Founder brings nursing and hospitality expertise

    Amy Morales has both registered nursing education and a master's in Hotel and Restaurant Management. That combination of clinical knowledge and hospitality training is unusual for a small care home operator and speaks to a focus on both care quality and living experience.

  • Equipped for residents with mobility challenges

    The facility is wheelchair accessible, ADA compliant, and equipped with sling lifts and Hoyer lifts. Not all small care homes invest in this equipment, and it matters for residents who need help transferring from bed to chair.

  • Antelope Valley is remote from central LA

    Palmdale is roughly 60 miles from central Los Angeles. If family members live in the LA basin, regular visits will require significant drive time. Factor in the commute before committing.

  • Staff credentials are solid but verify individually

    The website notes all staff are DOJ/FBI fingerprinted and CPR/First Aid certified with 20 hours of annual continuing education. These are good baselines, but ask specifically about the caregivers who will be working with your loved one.


Pricing

Assisted Living

1 Bedroom$5,325/mo

Pricing is estimated, please contact the facility to confirm.

Have updated pricing?


Where you'll live

37620 Simi Street, Palmdale, CA 93552

Get directions

Amenities & Services

24-Hour Staff
Medication Management
Respite Care
Dining
Housekeeping
Laundry
Transportation
Beauty Salon
Wi-Fi
Cable TV

Frequently asked questions

How safe is Best Elder Care?
Best Elder Care has a FYI Safety Score of 6.9 out of 9.9, our proprietary score based on California state inspection records. 7 state citations and 4 verified complaints have been documented since 2021 across 10 inspections.
How much does Best Elder Care cost?
Best Elder Care starts at $5,325 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Best Elder Care offer memory care?
Best Elder Care does not currently list Memory Care. Care types available include: Assisted Living.
Does Best Elder Care accept Medi-Cal?
Yes, Best Elder Care participates in the Assisted Living Waiver (ALW) program and accepts Medi-Cal.
When was Best Elder Care last inspected?
The most recent state inspection visit to Best Elder Care was on 2025-10-09. The facility has received 10 total inspection visits on record.
How many violations does Best Elder Care have?
Best Elder Care has 7 state citations and 4 verified complaints since 2021 across 10 inspections. Our FYI Safety Score for this facility is 6.9 out of 9.9, which accounts for the severity and recency of these findings.
How long has Best Elder Care been in operation?
Best Elder Care has been licensed for 24 years in Palmdale, California, with a licensed capacity of 6 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
197603599
Size
6 beds (Small Home (1–6 beds))
Licensed Since
November 7, 2001 (24 years)
Licensee
Igid Senior Care, Inc.
Administrator
Igid, Fabiola
Phone
(661) 878-8105
Address
37620 Simi Street, Palmdale, CA 93552

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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(661) 878-8105