AssistedLiving.fyi
Introducing the FYI Safety Score — every facility rated on state inspection data

Bella Villaggio

40235 Portola Ave

Palm Desert, CA 92260

170 beds • Est. 2019 (6 years)


FYI Safety Score

9.4 Excellent

Bella Villaggio has 3 state citations (1 serious, 2 minor) and 1 verified complaint across 16 inspections since 2021, with last inspection activity in November 2025. The verified complaint and most significant citation both stem from February 2022, when inspectors substantiated that staff failed to notify a resident's authorized representative about a change in the resident's health condition. A separate minor citation from the same period found a resident's complete medical file unavailable during required review, a violation of California's records retention rules. The remaining 11 filed complaints were investigated and found either unsubstantiated or unfounded, covering allegations including inadequate care, staffing levels, phone responsiveness, and a resident-led fundraising activity. Annual inspections conducted in 2023, 2024, and 2025 found the physical plant, safety systems, and staffing in good order with no deficiencies noted.


Why we like it

Bella Villaggio is a 170-bed assisted living community in Palm Desert, nestled in the Coachella Valley's desert resort region. The large-scale community offers residents a warm, resort-influenced setting with access to the amenities and outdoor lifestyle that draw people to the desert.

With one of the strongest safety records in the state, families can feel confident about the care environment here.

  • Rated best in class by U.S. News

    Voted Best Assisted Living and Best Memory Care in Palm Desert by U.S. News and World Report — an independently verified recognition, not a self-reported claim.

  • SafelyYou fall detection in memory care

    Memory care apartments use SafelyYou, an AI-powered fall detection system that enables discreet monitoring and faster staff response — a specific technology not standard across the industry.

  • Opal memory care program

    Proprietary Opal by Leisure Care program includes art therapy, horticulture therapy, music therapy, sensory stimulation, and dementia-friendly dining — structured beyond a generic activity calendar.

  • Strong safety record

    FYI Safety Score of 9.3/10 — one of the stronger records among large assisted living communities in the Coachella Valley.

  • Assisted living costs billed separately

    Care services are priced on top of the base monthly fee, assessed individually. Ask for a written cost estimate based on your loved one's current care needs before committing.

  • Pet policy has breed and size restrictions

    The community is pet-friendly, but restrictions apply. Confirm your pet qualifies before touring.

  • No pricing listed publicly

    Bella Villaggio does not publish rates online. Budget planning requires a direct conversation with their sales team.


Pricing

Assisted Living

Studio$6,531/mo
1 Bedroom$6,666/mo
Shared Room$6,995/mo
2 Bedroom$8,435/mo

Pricing is estimated, please contact the facility to confirm.


Where you'll live

40235 Portola Ave, Palm Desert, CA 92260

Get directions

Amenities & Services

24-Hour Staff
Licensed Nurse
Memory Care Program
Dining
Housekeeping
Concierge
Activities Program
Fitness Center
Beauty Salon
Library
Courtyard
Swimming Pool
Pet Friendly
Wi-Fi

Frequently asked questions

How safe is Bella Villaggio?
Bella Villaggio has a FYI Safety Score of 9.4 out of 10, based on California state inspection records. 3 state citations and 1 verified complaints have been documented since 2021 across 18 inspections.
How much does Bella Villaggio cost?
Bella Villaggio starts at $6,531 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Bella Villaggio offer memory care?
Yes, Bella Villaggio offers Memory Care services. Care types available include: Assisted Living, Independent Living, Memory Care.
Does Bella Villaggio accept Medi-Cal?
Bella Villaggio is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Bella Villaggio last inspected?
The most recent state inspection visit to Bella Villaggio was on 2026-05-04. The facility has received 18 total inspection visits on record.
How many violations does Bella Villaggio have?
Bella Villaggio has 3 state citations and 1 verified complaints since 2021 across 18 inspections. Our FYI Safety Score for this facility is 9.4 out of 10, which accounts for the severity and recency of these findings.
How long has Bella Villaggio been in operation?
Bella Villaggio has been licensed for 6 years in Palm Desert, California, with a licensed capacity of 170 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
331880645
Size
170 beds (Large Community (50+ beds))
Licensed Since
July 12, 2019 (6 years)
Licensee
Pdbv Llc; Leisure Care Llc
Administrator
Jim Germyn
Phone
(760) 607-5200
Address
40235 Portola Ave, Palm Desert, CA 92260

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


Nearby facilities

See all assisted living in Palm Desert

Do you manage Bella Villaggio?

Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score.

Claim this listing

$6,531/mo

starting

Visit website