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Atria Hacienda

44600 Monterey Ave

Palm Desert, CA 92260

266 beds • Est. 1994 (31 years)


FYI Safety Score

8.7 Good

4 state citations (2 serious, 2 minor) and 4 verified complaints since 2021 across 50 inspections, with the most recent inspection on 3/11/2026. The most serious allegations investigated include a reported sexual assault between residents (August 2025), where a Riverside County Sheriff's report found no signs of forceful interaction and characterized the contact as likely consensual based on one resident's capacity assessment; financial abuse by staff (August 2025), where investigators reviewed power-of-attorney documents and the facility's theft-and-loss policy; and unexplained bruising sustained by a resident (July 2025), an investigation spanning multiple visits and including a 2023 sheriff's incident report. A concurrent set of allegations involving housekeeping quality and services not rendered was also investigated in July 2025. Of 67 total complaints filed, multiple earlier complaints alleging illegal eviction, unsanitary linens, and denial of family access were found unfounded or unsubstantiated.


Why we like it

Atria Hacienda is a 266-bed assisted living community in Palm Desert, making it one of the largest senior living communities in the Coachella Valley. Situated in a desert resort region known for its golf courses, art galleries, and winter snowbird culture, the community serves families drawn to the warm, dry climate and relaxed pace of the desert.

Its scale allows for a broad range of amenities and programming that smaller communities in the area simply cannot match.

  • Strong safety record for a large campus

    FYI Safety Score of 9.2 — a strong result for a 266-bed community, where inspection risk typically scales with size.

  • Pricing below the California average

    Starting at $4,695/month — below the $5,900 California average Atria's own cost page cites. Pricing is facility-verified.

  • Named fitness and engagement programming

    Atria's branded Engage Life® program spans six engagement dimensions. Residents can propose or lead events, and a partnership with Elevation Health adds virtual fitness classes.

  • Dedicated veterans pathway

    Offers a $1,000 Welcome Home credit to veterans and explicitly supports the VA Aid & Attendance pension — a specific financial resource many families overlook.

  • Care costs are separate from base rent

    The facility states that assisted living rates exclude care and medication management services. Ask for a full cost breakdown including the care plan at your expected support level.

  • 266 beds is a large operation

    Families who prefer a smaller, more residential feel should tour with community scale in mind. Staff-to-resident ratios are worth asking about directly.

  • Outdoor amenities are seasonal in the desert

    Palm Desert regularly exceeds 110°F in summer. The heated pool, putting green, and courtyards highlighted on the site may see limited use for several months each year.

  • Memory care is a separate secured neighborhood

    If assisted living needs progress to dementia care, residents would transition to the Life Guidance neighborhood — a move within the campus, but still a move.


Pricing

Assisted Living

Studio$5,195/mo
1 Bedroom$6,395/mo
2 Bedroom$7,395/mo

Independent Living

Studio$4,695/mo
1 Bedroom$5,595/mo
2 Bedroom$6,495/mo

Memory Care

Shared Room$5,095/mo
Studio$8,095/mo

Pricing is estimated, please contact the facility to confirm.


Where you'll live

44600 Monterey Ave, Palm Desert, CA 92260

Get directions

Amenities & Services

Medication Management
Memory Care Program
Dining
Concierge
Activities Program
Fitness Center
Beauty Salon
Library
Movie Theater
Garden
Swimming Pool
Wi-Fi
Cable TV

Frequently asked questions

How safe is Atria Hacienda?
Atria Hacienda has a FYI Safety Score of 8.7 out of 10, based on California state inspection records. 3 state citations and 3 verified complaints have been documented since 2021 across 47 inspections.
How much does Atria Hacienda cost?
Atria Hacienda starts at $4,695 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Atria Hacienda offer memory care?
Atria Hacienda does not currently list Memory Care. Care types available include: Assisted Living.
Does Atria Hacienda accept Medi-Cal?
Atria Hacienda is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Atria Hacienda last inspected?
The most recent state inspection visit to Atria Hacienda was on 2026-05-01. The facility has received 47 total inspection visits on record.
How many violations does Atria Hacienda have?
Atria Hacienda has 3 state citations and 3 verified complaints since 2021 across 47 inspections. Our FYI Safety Score for this facility is 8.7 out of 10, which accounts for the severity and recency of these findings.
How long has Atria Hacienda been in operation?
Atria Hacienda has been licensed for 31 years in Palm Desert, California, with a licensed capacity of 266 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
336400075
Size
266 beds (Large Community (50+ beds))
Licensed Since
September 21, 1994 (31 years)
Licensee
Wg Hacienda Sh Lp; Atria Management Co Llc
Administrator
Robert Stansbury
Phone
(760) 341-0890
Address
44600 Monterey Ave, Palm Desert, CA 92260

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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