142 S Prospect St
Orange, CA 92869
95 beds • Est. 2019 (6 years) • Accepts Medi-Cal (ALW) • Get directions
21 state citations and 13 verified complaints since 2021 across 58 inspections. A 2024 serious citation was issued after staff discarded a resident's clothing without their knowledge or consent, a violation of resident personal rights. A 2023 complaint was substantiated confirming that a resident with wandering behaviors eloped from the facility and was found by neighbors at a nearby elementary school. In December 2024, investigators substantiated that residents went without hot water in the restrooms over a weekend, with kitchen sink temperatures recorded at 68 degrees during the visit. Pest control records reviewed during a separate 2024 complaint investigation documented active bedbug treatment throughout the facility from June through December 2024. A minor citation in 2024 was also issued for broken screen doors that staff had acknowledged needed repair.
Citrus Hills Assisted Living is a 95-bed community in Orange, in the heart of Orange County. While it commands premium pricing, families should be aware of significant safety concerns reflected in its inspection history.
Medi-Cal waiver accepted
Participates in California's Assisted Living Waiver (ALW) program. Orange County residents enrolled in Medi-Cal who require nursing-level care may qualify, potentially covering a significant portion of monthly costs.
Respite care available
Short-term respite stays offered alongside long-term assisted living — useful for a trial stay or giving a primary caregiver a planned break.
Facility-verified pricing
Starting rates are confirmed directly by the facility — uncommon in a category where many communities require a phone call just to discuss costs.
Private bathrooms in each unit
All units include a private bathroom, per the community's published amenity list.
FYI Safety Score 2.4 out of 10
A 2.4 reflects a significant inspection and complaint history relative to peer facilities. Ask the facility to walk you through recent CCLD findings and what corrective steps have been taken.
95-bed large-scale community
At 95 beds, this is a large community by California RCFE standards. Ask specifically about staff-to-resident ratios and how individualized care plans are managed at this scale.
Est. starting from $7,720/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
142 S Prospect St, Orange, CA 92869
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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