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Citrus Hills Assisted Living

142 S Prospect St

Orange, CA 92869

95 beds • Est. 2019 (6 years)Accepts Medi-Cal (ALW)


FYI Safety Score

2.4 Poor

21 state citations and 13 verified complaints since 2021 across 58 inspections. A 2024 serious citation was issued after staff discarded a resident's clothing without their knowledge or consent, a violation of resident personal rights. A 2023 complaint was substantiated confirming that a resident with wandering behaviors eloped from the facility and was found by neighbors at a nearby elementary school. In December 2024, investigators substantiated that residents went without hot water in the restrooms over a weekend, with kitchen sink temperatures recorded at 68 degrees during the visit. Pest control records reviewed during a separate 2024 complaint investigation documented active bedbug treatment throughout the facility from June through December 2024. A minor citation in 2024 was also issued for broken screen doors that staff had acknowledged needed repair.


Why we like it

Citrus Hills Assisted Living is a 95-bed community in Orange, in the heart of Orange County. While it commands premium pricing, families should be aware of significant safety concerns reflected in its inspection history.

  • Central Orange County location

    The city of Orange offers a historic downtown, proximity to Chapman University, and convenient access to major OC medical centers.

  • Mid-size community

    At 95 beds, the facility has enough scale for diverse programming and staffing while remaining more personal than the largest communities.

  • Alarming safety record

    An FYI Safety Score of 2.4 is among the lowest in the state, indicating a serious pattern of inspection violations and compliance issues. Families should thoroughly investigate recent inspection reports before considering this community.

  • Premium pricing despite safety concerns

    This community charges rates well above the regional average, which families may find difficult to justify given the inspection record.


Pricing

Est. starting from $7,720/mo

Pricing is estimated, please contact the facility to confirm.

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

142 S Prospect St, Orange, CA 92869

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Amenities & Services

Physical Therapy
Respite Care
Activities Program

Frequently asked questions

How safe is Citrus Hills Assisted Living?
Citrus Hills Assisted Living has a FYI Safety Score of 2.4 out of 9.9, our proprietary score based on California state inspection records. 21 state citations and 13 verified complaints have been documented since 2021 across 58 inspections.
How much does Citrus Hills Assisted Living cost?
Citrus Hills Assisted Living starts at $7,720 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Citrus Hills Assisted Living offer memory care?
Citrus Hills Assisted Living does not currently list Memory Care. Care types available include: Assisted Living.
Does Citrus Hills Assisted Living accept Medi-Cal?
Yes, Citrus Hills Assisted Living participates in the Assisted Living Waiver (ALW) program and accepts Medi-Cal.
When was Citrus Hills Assisted Living last inspected?
The most recent state inspection visit to Citrus Hills Assisted Living was on 2026-02-20. The facility has received 58 total inspection visits on record.
How many violations does Citrus Hills Assisted Living have?
Citrus Hills Assisted Living has 21 state citations and 13 verified complaints since 2021 across 58 inspections. Our FYI Safety Score for this facility is 2.4 out of 9.9, which accounts for the severity and recency of these findings.
How long has Citrus Hills Assisted Living been in operation?
Citrus Hills Assisted Living has been licensed for 6 years in Orange, California, with a licensed capacity of 95 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
306005603
Size
95 beds (Large Community (50+ beds))
Licensed Since
October 1, 2019 (6 years)
Licensee
Prospect Senior Living, Inc.
Administrator
Itzayana Barba Aguirre
Phone
(714) 639-3590
Address
142 S Prospect St, Orange, CA 92869

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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