817 S Oaks Avenue
Ontario, CA 91762
14 beds • Est. 2020 (5 years) • Accepts Medi-Cal (ALW) • Get directions
Best Care Guest Home has recorded 9 state citations (5 serious, 4 minor) and 2 verified complaints since 2021 across 13 inspections. The most recent verified complaint, from January 2026, resulted in 1 citation, though the report narrative does not specify the violation. A February 2025 complaint was substantiated for a fire safety deficiency (CCR 87203), with a $500 civil penalty assessed for locking a side gate in violation of fire clearance requirements -- a gate-locking issue that was also flagged during a 2021 visit. 3 other complaints were investigated and found unsubstantiated, including allegations of staff inappropriately touching a resident (2024) and concerns about staffing adequacy (2025). Annual inspections in 2023, 2024, and 2025 found the facility operating within licensed capacity with no deficiencies noted, and a health and safety check following a resident death in August 2025 identified no red flags.
Best Care Guest Home is a 14-bed senior living community in Ontario. The community was established in 2009 (17 years ago).
Accepts Medi-Cal (ALW)
Participates in the Assisted Living Waiver program, which may help cover costs for eligible residents.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Regulatory citation history
Has received 5 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Pricing is estimated, please contact the facility to confirm.
817 S Oaks Avenue, Ontario, CA 91762
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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