Since 2021, state inspectors have cited Creekwood 3 times (2 serious, 1 minor) and verified no complaints across 8 inspections. In June 2022, two residents with dementia or memory conditions walked out of the home unsupervised on the same day; one was found on a nearby sidewalk and the other at a local wine festival. Inspectors cited the home for that incident. During a January 2024 inspection, an inspector found the medication room door unlocked and open, leaving medications within reach of residents in care; the administrator locked it immediately. In a December 2025 inspection, inspectors found feces on a shared chair in a common area and measured a sink at 126 degrees, above the state's 120-degree limit; the administrator turned the water heater down on the spot. Inspectors also looked into a complaint that a resident was injured while in care, but the evidence did not support the allegation.
Safety data last updated September 2026
Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.
Creekwood is a 62-bed assisted living community in Novato, a quiet residential city in northern Marin County. This smaller community offers a more intimate, neighborhood-scale living environment in one of the Bay Area's most desirable North Bay locations.
Strong safety record
Among the cleaner records in the state: 2 serious and 1 minor citations across 8 state inspections. A record this consistent is one of the clearest signs a home is well-run.
Locally owned and operated
Family-owned single facility, not a chain. Management describes meeting with staff daily and maintaining a daily communication log on resident needs.
Mixed-acuity community
Licensed for both ambulatory and non-ambulatory residents. Centralized floor plan is designed for close supervision of residents at fall risk.
Reputation-driven referrals
The facility states it receives most new residents through community reputation and returning families — an indicator of sustained satisfaction over time.
Confirm memory care availability
Third-party listings mention dementia and memory care; the facility's own website lists only assisted living. Clarify whether dedicated memory care is offered and how it's staffed.
Ask about room privacy
One reviewer notes 'most' rooms are private — not all. Confirm whether private rooms are available and at what price point.
Pricing not publicly verified
Listed starting price (~$7,000/month) is unverified. Third-party estimates vary widely. Ask for an itemized rate sheet covering care-level add-ons.
Pricing is estimated, please contact the facility to confirm.
830 Tamalpais Ave, Novato, CA 94947
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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