How safe is Velvet Care 2?

Velvet Care 2 has a FYI Safety Score of 8.8 out of 10, based on California state inspection records. 4 state citations and 2 verified complaints have been documented since 2024 across 11 inspections.

Does Velvet Care 2 offer memory care?

Velvet Care 2 does not currently list Memory Care. Care types available include: Assisted Living.

Does Velvet Care 2 accept Medi-Cal?

Velvet Care 2 is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.

When was Velvet Care 2 last inspected?

The most recent state inspection visit to Velvet Care 2 was on 2026-03-30. The facility has received 11 total inspection visits on record.

How many violations does Velvet Care 2 have?

Velvet Care 2 has 4 state citations and 2 verified complaints since 2024 across 11 inspections. Our FYI Safety Score for this facility is 8.8 out of 10, which accounts for the severity and recency of these findings.

How long has Velvet Care 2 been in operation?

Velvet Care 2 has been licensed for 2 years in North Hills, California, with a licensed capacity of 6 beds.

Velvet Care 2

16909 Citronia Street

North Hills, CA 91343

6 beds • Est. 2023 (2 years) • Get directions

FYI Safety Score™

8.8 Good

4 state citations and 2 verified complaints since 2023 across 10 inspections. The 2 verified complaints stemmed from the same core issue: staff were entering residents' bedrooms without knocking to use a passageway through to the garage, violating residents' privacy rights. A related citation found that the facility had constructed an unapproved passage connecting the garage to the facility hallway without fire department approval or a permit. A second citation was issued for the same privacy violation. The most recent citation in the record dates to 2024. Separate complaints alleging chemical restraint of a resident, rough handling of a resident, and missing personal property were all investigated and found unsubstantiated, with residents and staff interviews not corroborating those allegations. The most recent annual inspection on 12/15/2025 found the facility in order, with functioning smoke alarms, carbon monoxide detectors, fire extinguishers, adequate food supplies, and no deficiencies cited.

·View full state record

Why we like it

Velvet Care 2 is a 6-bed small residential care home in North Hills. Over 10 state inspections, the facility has received 3 Type A citations (serious) and 1 Type B citation (minor).

This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.

Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Regulatory citation history
Has received 3 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.

Pricing not yet available

Where you'll live

16909 Citronia Street, North Hills, CA 91343

Get directions

Frequently asked questions

How safe is Velvet Care 2?: Velvet Care 2 has a FYI Safety Score of 8.8 out of 10, based on California state inspection records. 4 state citations and 2 verified complaints have been documented since 2024 across 11 inspections.
Does Velvet Care 2 offer memory care?: Velvet Care 2 does not currently list Memory Care. Care types available include: Assisted Living.
Does Velvet Care 2 accept Medi-Cal?: Velvet Care 2 is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Velvet Care 2 last inspected?: The most recent state inspection visit to Velvet Care 2 was on 2026-03-30. The facility has received 11 total inspection visits on record.
How many violations does Velvet Care 2 have?: Velvet Care 2 has 4 state citations and 2 verified complaints since 2024 across 11 inspections. Our FYI Safety Score for this facility is 8.8 out of 10, which accounts for the severity and recency of these findings.
How long has Velvet Care 2 been in operation?: Velvet Care 2 has been licensed for 2 years in North Hills, California, with a licensed capacity of 6 beds.

Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 197610489
Size: 6 beds (Small Home (1–6 beds))
Licensed Since: December 13, 2023 (2 years)
Licensee: Velvet Care
Administrator: Paroyan, Naira
Phone: (310) 480-2009
Address: 16909 Citronia Street, North Hills, CA 91343

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

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