24672 Eloisa Dr
Mission Viejo, CA 92691
6 beds • Est. 2020 (5 years) • Get directions
Reliance Senior Home recorded 2 minor state citations and 0 verified complaints across 5 inspections since 2021. The 2 minor citations arose from a 2022 annual inspection in which hot water at resident-accessible bathroom taps measured 130.6 and 134.6 degrees Fahrenheit, above the allowable threshold. State investigators examined 3 complaints filed during the period; none were substantiated. The most recent complaint investigation, conducted in September 2025, looked into allegations of inadequate care and supervision and failure to follow a physician's medication orders for a resident. Investigators interviewed 7 individuals and reviewed medication administration records and physician reports. Residents interviewed reported that staff provide attentive care and are consistently present. Both allegations were unsubstantiated. Annual inspections in 2024 and 2025 found the facility clean, sanitary, and in good repair, with clear pathways, functioning safety equipment, and adequate supplies throughout. Administrator Ray Santianez has maintained a valid administrator certificate across the inspection record.
Reliance Senior Home is a 6-bed small residential care home in Mission Viejo. Over 5 state inspections, the facility has received 2 Type B citations (minor, non-immediate issues) and no Type A citations (serious).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Excellent safety record
The FYI Safety Score™ is 9.6 out of 10 (Excellent), placing Reliance Senior Home among the top-rated facilities based on state inspection data. Only 2 citations across the review period.
Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Est. starting from $4,200/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
24672 Eloisa Dr, Mission Viejo, CA 92691
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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