24431 Zandra Drive
Mission Viejo, CA 92691
6 beds • Est. 2021 (5 years) • Accepts Medi-Cal (ALW) • Get directions
6 state citations and 1 verified complaint across 11 inspections since 2022. The most serious finding came in June 2025, when inspectors confirmed that water in a shared resident bathroom was being dispensed at 130F, creating a scalding risk -- a serious citation was issued, though staff adjusted the water heater to approximately 112F during the same visit. That same inspection also cited loose bathroom fixtures affecting water temperature control. The 1 verified complaint relates to the facility not maintaining the bathroom in good repair, connected to those same fixture issues. Of the remaining 8 complaints filed, investigations found them unsubstantiated, including allegations of staff speaking inappropriately to a resident, privacy concerns related to outdoor monitoring, transportation access, and a self-latching gate. Annual inspections in 2022, 2024, 2025, and 2026 generally described the facility as clean and sanitary. The March 2026 inspection noted the facility was clean and in good repair, with one non-compliance item -- a staff mattress in the garage -- removed immediately during the visit.
Eleonor'S Place 4 is a 6-bed small residential care home in Mission Viejo. Over 12 state inspections, the facility has received 2 Type A citations (serious) and 4 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Regulatory citation history
Has received 2 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Pricing not yet available
24431 Zandra Drive, Mission Viejo, CA 92691
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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