Ivy Park at Milpitas has 13 state citations (9 serious, 4 minor) and 7 verified complaints since 2021 across 54 inspections, with its most recent inspection on March 5, 2026. The most serious documented incident involves a memory care resident who wandered out of the facility unattended in October 2021 and was found by law enforcement on a nearby street. A 2022 complaint investigation documented a resident's allegation that a staff member made a physical threat; investigators found no injuries and the facility could not identify the alleged staff member. A 2025 investigation found that 1 memory care resident took another resident's medication. Multiple complaints between 2023 and 2025 involved billing and care-level documentation: in 1 case the facility could not produce records of a required 60-day rate increase notice, and in another investigators found incomplete documentation supporting a care level increase for a memory care resident. The facility has seen multiple executive directors and memory care director changes since opening in 2021.
Ivy Park at Milpitas is a 225-bed assisted living community in Milpitas, one of the largest Ivy Living locations in Northern California. Situated in the heart of Silicon Valley between San Jose and Fremont, this community serves families in one of the Bay Area's most diverse and fast-growing cities.
Its safety record, however, is a concern.
Silicon Valley location
Milpitas sits at the crossroads of major Bay Area cities, making it convenient for families spread across the South Bay and East Bay.
Large community with broad offerings
At 225 beds, this location has the scale for specialized care programs, varied dining, and extensive activity calendars.
Culturally diverse area
Milpitas is one of the most diverse cities in California, and the community may reflect that in its resident population and cultural programming.
Below-average safety record
FYI Safety Score of 4.5, below the statewide average. A facility this large with safety concerns is worth investigating carefully — ask about recent corrective actions and staffing changes.
Managing quality at scale
225 beds is a lot of residents to care for. Families should ask specifically about staff-to-resident ratios, especially during evenings and weekends.
Pricing is estimated, please contact the facility to confirm.
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80 Cedar Way, Milpitas, CA 95035
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$3,795/mo
starting