Cadence Millbrae has 13 state citations (9 serious, 4 minor) and 7 verified complaints since 2021 across 30 inspections. The most recent serious incident, documented in November 2025, involved a med-tech who pulled a resident's hair while the resident was on the floor after sliding from a wheelchair; the facility confirmed the conduct via camera footage and the staff member was terminated. A 2024 complaint investigation found that a resident went without a prescribed medication across 2 separate periods spanning several months, with no physician order to discontinue it. A 2023-to-2024 investigation found that a fall-risk resident with multiple prior documented falls sustained an arm separation in an unwitnessed fall after no staff were present to supervise; investigators also found that staff failed to document a change in the same resident's condition before hospitalization for severe sepsis. An earlier citation covered apartments that lacked adequate cooling despite the residency agreement stating air conditioning was provided.
Cadence Millbrae is a 165-bed assisted living community in Millbrae, a Peninsula city near SFO airport. Part of the Cadence Living chain, the community offers surprisingly budget-friendly pricing for its expensive Bay Area location.
Families should be aware that this location has a below-average safety record with state regulators.
SafelyYou AI fall monitoring
As a SafelyYou affiliate, the community uses real-time AI video technology combined with 24/7 remote clinical support to detect and prevent falls — a specific system beyond standard staff monitoring.
Revere℠ Memory Care program
Memory care uses the branded Revere℠ approach — relationship-based methods and individualized care plans rather than a standardized dementia protocol.
Three levels of care on one campus
Independent living, assisted living, and memory care are all offered on-site, allowing residents to age in place without relocating if care needs increase.
Verified pricing from $2,995/month
Starting price is confirmed by the facility — notable for a full-service assisted living community on the San Mateo County peninsula.
FYI Safety Score 5.8/10
Ask about the inspection and complaint history on your tour to understand what drove the score and what corrective steps followed.
165-bed large campus
One of the larger assisted living communities in the area. Families preferring a smaller-scale setting should tour before committing.
Memory care companion suites are semi-private
The memory care floor plan listings show companion suites as semi-private. Confirm room configuration and privacy policies before move-in.
Unit square footage not published
All floor plan listings say 'call for square footage.' Per-square-foot value can't be assessed from the website — factor size into any pricing comparison.
Pricing is estimated, please contact the facility to confirm.
1201 Broadway, Millbrae, CA 94030
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$3,300/mo
starting