Cadence Millbrae has 13 state citations (9 serious, 4 minor) and 7 verified complaints since 2021 across 30 inspections. The most recent serious incident, documented in November 2025, involved a med-tech who pulled a resident's hair while the resident was on the floor after sliding from a wheelchair; the facility confirmed the conduct via camera footage and the staff member was terminated. A 2024 complaint investigation found that a resident went without a prescribed medication across 2 separate periods spanning several months, with no physician order to discontinue it. A 2023-to-2024 investigation found that a fall-risk resident with multiple prior documented falls sustained an arm separation in an unwitnessed fall after no staff were present to supervise; investigators also found that staff failed to document a change in the same resident's condition before hospitalization for severe sepsis. An earlier citation covered apartments that lacked adequate cooling despite the residency agreement stating air conditioning was provided.
Cadence Millbrae is a 165-bed assisted living community in Millbrae, a Peninsula city near SFO airport. Part of the Cadence Living chain, the community offers surprisingly budget-friendly pricing for its expensive Bay Area location.
Families should be aware that this location has a below-average safety record with state regulators.
Budget-friendly for the Peninsula
Priced below many competitors in the San Mateo County corridor, making it one of the more accessible options in an expensive market.
Convenient Peninsula location
Millbrae's proximity to SFO, BART, and Caltrain makes it exceptionally easy for family members to visit, whether they are local or flying in.
Mid-size chain management
Cadence Living operates fewer communities than the mega-chains, which can mean more focused attention on individual locations.
Below-average safety record
With a 5.8 FYI Safety Score, this location has more inspection findings than average. Families should review the safety record section carefully and ask management about steps taken to address cited concerns.
Large community
At 165 beds, this is a sizable campus that may feel less intimate than smaller alternatives in the area.
Pricing is estimated, please contact the facility to confirm.
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1201 Broadway, Millbrae, CA 94030
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$3,548/mo
starting