34 state citations (16 serious, 18 minor) and 8 verified complaints since 2022 across 16 inspections. The facility changed ownership in early 2022, and multiple early citations stemmed from poor record-keeping left by the previous licensee, including medication logs that could not be verified for the months prior to the transition. A 2025 complaint was substantiated after home health records showed a resident had an unstageable pressure wound on their heel requiring transfer to skilled nursing, yet facility staff were not observing or caring for the wound. A December 2024 case management visit found medications and toxic cleaning supplies unlocked and accessible to residents, expired food in the kitchen, broken cabinetry, and incomplete admission documentation for a recently admitted resident. Water temperature testing during an April 2025 visit recorded readings as high as 120.9 degrees Fahrenheit in resident rooms. That same April 2025 visit noted some improvements, including a renovated kitchen and cleared common areas.
At Haven Home Ii is a 13-bed residential care home in Merced. Over 16 state inspections, the facility has received 16 Type A citations (serious) and 18 Type B citations (minor).
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Safety concerns in inspection record
The FYI Safety Score™ is 0.1 out of 10, which is below average. The facility has 16 Type A citations (serious — indicating risk to health, safety, or personal rights). Review the inspection history carefully and ask management about corrective actions.
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3763 N Lake Road, Merced, CA 95340
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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