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The Watermark at Westwood Village

947 Tiverton Avenue

Los Angeles, CA 90024

237 beds • Est. 2021 (4 years)


FYI Safety Score

4.1 Poor

Calligraphy Westwood Village has 20 state citations (2 serious, 18 minor) and 11 verified complaints since 2021 across 32 inspections. Among the most significant findings: a 2022 investigation confirmed a staffing shortage left residents, including those in memory care, without adequate assistance, with all 6 staff interviewed acknowledging the shortfall and 1 staff member noting she was left alone in the memory care unit. A 2023 investigation found that positive COVID-19 cases at the facility were not reported to state licensing authorities as required by law. In 2024, a management company transition left resident emergency pendants and bedroom phones non-functional for multiple days, a finding confirmed by the majority of staff and residents interviewed. A 2025 investigation examined a complaint alleging a resident's death was connected to staff failing to provide adequate oxygen care; records reviewed during the investigation showed staff had checked on the resident and monitored oxygen levels earlier that morning. The most recent inspection, in November 2025, reviewed a food service complaint and found menus were being distributed to residents at least 1 week in advance.


Why we like it

Calligraphy Westwood Village (formerly The Watermark at Westwood Village) is a 237-bed luxury senior living community in Westwood, one of LA's most desirable neighborhoods near UCLA. The community offers independent living, assisted living, memory care, and short-term stays across spacious one-bedroom residences.

Dining is led by a celebrated chef team across three distinct venues — The Mark for fine dining, Taboon with an open kitchen and pizza oven, and the W Lounge for wine and cocktails. The community brands itself around bespoke experiences, with proprietary programs including Luminescence Memory Care, VivaLife Enrichment, and Vivre Health & Wellness.

  • Three distinct dining venues, each with its own identity

    The Mark for elegant evenings, Taboon for casual meals around an open kitchen with a pizza oven, and W Lounge for California wine and socializing. This is restaurant-quality variety, not a single dining hall serving the same rotation. Ask to eat a meal during your visit.

  • Westwood Village location near UCLA

    One of the most walkable, culturally rich neighborhoods in LA. UCLA's campus, Westwood Village shops and theaters, and proximity to Beverly Hills and Santa Monica mean residents have genuine access to urban life, not just a campus to walk around.

  • Short-term stays let you test the experience

    Fully furnished residences are available for short-term stays. This is the best way to evaluate whether the luxury branding translates to daily reality. Use it before committing to a long-term move.

  • Structured memory care program with a real methodology

    Luminescence Memory Care focuses on each person's history, preferences, and passions to create individualized care. This person-centered approach goes beyond basic safety and medication management. Ask about specific examples of how they've adapted to individual residents.

  • Below-average safety record

    The FYI Safety Score™ is 3.8 out of 10 (Poor), based on state inspection data. With 11 substantiated complaints and 18 Type B citations, this is a record that requires serious scrutiny. Ask management directly about what specific issues were flagged and what systemic changes have been implemented.

  • Only 4 years of operation

    Licensed in March 2021, the community is still young despite the polished brand. Four years is limited track record, especially given the safety concerns. Ask about leadership stability and staff turnover since opening.

  • Ultra-premium pricing

    Luxury branding in Westwood means luxury pricing. The bespoke positioning and proprietary programs come at a significant cost. Budget-conscious families should check the pricing section carefully and understand how costs scale with care level changes.

  • 237 beds means this is a large operation

    Despite the boutique branding, this is a 237-bed community. Elevators will be shared, dining venues will be busy, and the intimate feel that luxury pricing implies may not match the operational reality. Visit during peak hours.


Pricing

Assisted Living

1 Bedroom$6,830/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

947 Tiverton Avenue, Los Angeles, CA 90024

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Amenities & Services

Memory Care Program
Respite Care
Dining
Housekeeping
Laundry
Transportation
Concierge
Activities Program
Fitness Center
Outdoor Dining

Frequently asked questions

How safe is The Watermark at Westwood Village?
The Watermark at Westwood Village has a FYI Safety Score of 4.1 out of 9.9, our proprietary score based on California state inspection records. 20 state citations and 11 verified complaints have been documented since 2022 across 32 inspections.
How much does The Watermark at Westwood Village cost?
The Watermark at Westwood Village starts at $6,830 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does The Watermark at Westwood Village offer memory care?
Yes, The Watermark at Westwood Village offers Memory Care services. Care types available include: Independent Living, Assisted Living, Memory Care.
Does The Watermark at Westwood Village accept Medi-Cal?
The Watermark at Westwood Village is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was The Watermark at Westwood Village last inspected?
The most recent state inspection visit to The Watermark at Westwood Village was on 2025-11-21. The facility has received 32 total inspection visits on record.
How many violations does The Watermark at Westwood Village have?
The Watermark at Westwood Village has 20 state citations and 11 verified complaints since 2022 across 32 inspections. Our FYI Safety Score for this facility is 4.1 out of 9.9, which accounts for the severity and recency of these findings.
How long has The Watermark at Westwood Village been in operation?
The Watermark at Westwood Village has been licensed for 4 years in Los Angeles, California, with a licensed capacity of 237 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
198320127
Size
237 beds (Large Community (50+ beds))
Licensed Since
March 25, 2021 (4 years)
Licensee
Westwood Sr Hsg Llc; Atsc Ii Llc
Administrator
Stephanie Koffman
Phone
(310) 208-4590
Address
947 Tiverton Avenue, Los Angeles, CA 90024

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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