1231 South Alvarado Street
Los Angeles, CA 90006
22 beds • Est. 2014 (11 years) • Accepts Medi-Cal (ALW) • Get directions
27 state citations (12 serious, 15 minor) and 10 verified complaints since 2021 across 33 inspections. Among the substantiated findings, a 2021 investigation confirmed that staff failed to adequately supervise a resident with a wandering diagnosis, who left the facility undetected and was later hospitalized. A 2022 investigation substantiated that the facility failed to notify the Long Term Care Ombudsman of a required reportable incident. A 2024 investigation found that a resident did not receive timely medical attention following an incident on the premises and that the facility failed to report the incident to state licensing as required, with multiple residents corroborating both findings. Other complaint investigations have covered night staffing coverage, alleged physical abuse of residents, and alleged drug use on the premises; several of those allegations were unsubstantiated. The most recent investigation, completed in March 2026, examined allegations of cockroaches and unsanitary conditions; inspectors found no signs of pest activity during the facility tour and confirmed an active weekly pest control contract in place since 2021.
Promise Assisted Living is a 22-bed assisted living community in Los Angeles that has been operating since 2014, making it one of the more established mid-size facilities in the area. The facility offers private living spaces, hospice care support, and participates in the Assisted Living Waiver program.
It is positioned as an affordable assisted living option with a range of amenities and services.
Eleven years of continuous operation
Licensed since April 2014, Promise Assisted Living has over a decade of operating history. Longevity in senior care matters — it suggests stable management, established routines, and a facility that has adapted through various challenges including the pandemic.
Accepts Medi-Cal through the ALW program
Participates in the Assisted Living Waiver, making this mid-size community accessible for eligible residents. The combination of ALW participation and 11 years of experience provides a level of reliability.
Mid-size sweet spot at 22 beds
Large enough to offer more social interaction and programming than a 6-bed home, but small enough that staff can know each resident personally. Twenty-two beds can be a good balance between intimacy and community.
Below-average safety record
The FYI Safety Score™ is 4.4 out of 10 (Poor), based on state inspection data. This reflects 10 Type A citations (the most serious kind), 14 Type B citations, and 9 substantiated allegations out of 47 total across 30 inspection visits. Ask management to explain the specific nature of these citations and what corrective measures have been implemented.
Significant number of serious citations
Ten Type A citations over the facility's history is a high number for a 22-bed community. Type A citations involve conditions presenting immediate risk to resident health or safety. Request copies of recent inspection reports and ask about current compliance status.
Limited online presence and information
The facility's website provides minimal detail about specific care programs, daily activities, staffing qualifications, or dining. When visiting, ask for a written list of included services and any additional fees.
Est. starting from $1,200/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
1231 South Alvarado Street, Los Angeles, CA 90006
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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Claim this listing$1,200/mo
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