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The Terraces at Los Altos

373 Pine Lane

Los Altos, CA 94022

250 beds • Est. 1967 (59 years)


FYI Safety Score

8.7 Good

1 serious and 2 minor state citations across 9 state inspections, with no substantiated complaints. Last inspected in December 2025.

Safety data last updated July 2026

Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.


Why we like it

The Terraces at Los Altos is a 250-bed non-profit Life Plan Community in a quiet residential neighborhood just one mile from charming downtown Los Altos, operated by HumanGood. Licensed for over 59 years, the low-rise Craftsman-style campus features 7 acres of landscaped gardens, a heated outdoor pool, native plant garden, and walking paths.

The community offers independent living apartments and cottage homes, assisted living, memory support through the proprietary Immerse program, and skilled nursing — a full continuum designed for aging in place.

  • Solid safety record

    A mostly clean inspection record: 1 serious and 2 minor citations across 9 state inspections. Nothing here stands out as a red flag, though it's still worth asking how any past issues were resolved.

  • Nearly 60 years of non-profit operation

    One of the longest-operating senior communities in the South Bay. HumanGood's non-profit structure means all surplus goes back into resident care, programs, and campus improvements.

  • Walkable to downtown Los Altos

    Just one mile from downtown Los Altos with its boutique shops, cafes, and restaurants. The quiet, tree-lined neighborhood streets are perfect for daily walks.

  • Immerse memory support program

    HumanGood's proprietary Immerse program focuses on preserving dignity and autonomy through person-centered dementia care with specially trained staff and healthy circadian lighting.

  • Large community scale

    With 250 beds, this is a sizable campus. Some residents describe a smaller-community feel due to the low-rise Craftsman design, but families who prefer a truly intimate setting should visit to gauge the atmosphere.


Pricing not yet available


Where you'll live

373 Pine Lane, Los Altos, CA 94022

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Amenities & Services

Dining
Library
Chapel
Garden

Frequently asked questions

How safe is The Terraces at Los Altos?
The Terraces at Los Altos has a FYI Safety Score of 8.7 out of 10, based on California state inspection records. 3 state citations and 0 verified complaints have been documented since 2021 across 9 inspections.
Does The Terraces at Los Altos offer memory care?
The Terraces at Los Altos does not currently list Memory Care. Care types available include: Assisted Living.
Does The Terraces at Los Altos accept Medi-Cal?
The Terraces at Los Altos is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was The Terraces at Los Altos last inspected?
The most recent state inspection visit to The Terraces at Los Altos was on 2025-12-26. The facility has received 9 total inspection visits on record.
How many violations does The Terraces at Los Altos have?
The Terraces at Los Altos has 3 state citations and 0 verified complaints since 2021 across 9 inspections. Our FYI Safety Score for this facility is 8.7 out of 10, which accounts for the severity and recency of these findings.
How long has The Terraces at Los Altos been in operation?
The Terraces at Los Altos has been licensed for 59 years in Los Altos, California, with a licensed capacity of 250 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
430708050
Size
250 beds (Large Community (50+ beds))
Licensed Since
February 27, 1967 (59 years)
Licensee
Humangood & Humangood Norcal
Administrator
Gonzales, Deborah
Phone
(650) 948-8291
Address
373 Pine Lane, Los Altos, CA 94022

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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