3503 Cedar Avenue
Long Beach, CA 90807
262 beds • Est. 2016 (9 years) • Accepts Medi-Cal (ALW) • Get directions
38 state citations (8 serious, 30 minor) and 22 verified complaints since 2020 across 98 inspections, with the most recent inspection on March 6, 2026. In 2025, state investigators responded to a complaint alleging a memory care staff member sexually assaulted a resident; the Long Beach Police Department was involved and a forensic medical exam found no physical evidence. A separate 2025 complaint alleged a contracted maintenance worker was using a false name and criminal clearance number; the facility identified the individual as a third-party contractor working in supervised common areas who was not listed on the facility's personnel report. A 2022 complaint investigation documented a resident with dementia who experienced 2 falls within weeks, sustaining rib fractures, vertebral fractures, and a subdural hematoma from the second fall. A 2023 inspection found 2 call buttons in disrepair, resulting in a technical citation.
Palmcrest Grand is a 262-bed assisted living and memory care community in Long Beach that positions itself firmly at the luxury end of the market. The recently renovated facility features movie theater, beauty salon, library, game rooms, outdoor courtyards, and restaurant-style dining.
It boasts a notably high caregiver-to-resident ratio of 1 to 3, 24/7 concierge and butler service, and on-site therapy services. Palmcrest has won the Best of Senior Living award from A Place for Mom three consecutive years, placing it in the top 1-2% of senior care providers nationally.
Resort-level amenities that go well beyond the basics
Movie theater, beauty salon, library, game rooms, restaurant-style dining, outdoor courtyards, gardens, private family visiting area, and on-site therapy — this reads more like a boutique hotel than an assisted living facility.
High caregiver-to-resident ratio
Palmcrest states a 1-to-3 caregiver-to-resident ratio, and often higher. In an industry where understaffing is common, this is a specific, verifiable claim worth confirming on your visit.
Three-time Best of Senior Living award winner
Won the A Place for Mom Best of Senior Living award three years running, putting it in the top 1-2% nationally. This recognition is based on resident and family reviews — not paid placement.
Accepts Medi-Cal through the ALW program
Despite the luxury positioning, Palmcrest participates in the Assisted Living Waiver program. This can significantly offset costs for eligible residents.
Below-average safety record
The FYI Safety Score™ is 1.8 out of 10 (Poor), based on state inspection data. This reflects a significantly higher-than-typical number of citations and substantiated complaints. The luxury amenities are impressive, but families should ask management directly about their inspection history and corrective actions.
262 beds is a very large operation
This is one of the largest assisted living communities in the LA area. At this scale, it operates like a resort campus — which can feel exciting or impersonal depending on your loved one's personality. If they prefer quiet and intimacy, this may be overwhelming.
Luxury positioning means premium expectations
Palmcrest markets itself as a luxury community with concierge service, chef-prepared dining, and spa-like amenities. Make sure the daily reality matches the marketing — visit unannounced if possible and talk to current residents.
Pricing is estimated, please contact the facility to confirm.
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3503 Cedar Avenue, Long Beach, CA 90807
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$6,645/mo
starting