Canton Cottage has 5 state citations and 0 verified complaints since 2021 across 9 inspections. The citations include 2 serious and 3 minor violations arising from a 2023 personnel records follow-up visit, in which the administrator failed to submit documentation by an agreed deadline confirming that 2 staff members had completed required TB testing and 1 staff member had completed required CPR and First Aid training, resulting in violations of personnel records and personnel requirements regulations. Complaints filed against the facility were investigated and found unsubstantiated or unfounded. A 2023 complaint regarding a resident fall resulting in a left femur fracture was found unsubstantiated after investigators determined the fall was unwitnessed and unforeseeable. A 2025 complaint alleging physical abuse was found to have been filed against the wrong facility entirely. Annual inspections in 2024 and 2025 identified no deficiencies.
Canton Cottage is one of four Long Beach locations operated by Premiere Cottages, a small network of 6-bed board-and-care homes run by certified administrator Jose Umana. Licensed since 2019, the home provides 24/7 care including medication management, meal preparation, personal hygiene assistance, transportation, and activity programming.
Premiere Cottages emphasizes a family-oriented atmosphere with an open-door policy for visitors — a refreshing stance in an industry where many facilities restrict visit times.
Excellent safety record
The FYI Safety Score™ is 9.4 out of 10 (Excellent), placing Canton Cottage among the highest-rated facilities in LA based on state inspection data. Zero substantiated complaints over the review period.
Part of a local multi-home network
Premiere Cottages operates four homes in Long Beach (Vernon, Cervato, Canton, and one more). This gives them operational depth — shared staffing resources, established care protocols, and the ability to potentially accommodate families if one home is full.
Open-door visitor policy
The facility explicitly encourages family and friends to visit whenever they can. This is a good sign — facilities that welcome unscheduled visits typically have nothing to hide.
Practical transition guidance for families
Their website includes genuinely helpful advice for new families: pack light, don't sell the house, give it two months before making big decisions, limit early visits to let your loved one settle in. This level of practical guidance suggests real experience with family transitions.
Multiple homes may mean divided attention
With four locations to manage, the owner's time is split. Ask how often the administrator is physically present at Canton Cottage specifically, and who's in charge when he's at another location.
No mention of memory care specialization
The website mentions memory care as a service category but doesn't describe specific dementia-care training, programming, or secured environments. If cognitive decline is a factor, ask detailed questions about their approach.
Pricing is estimated, please contact the facility to confirm.
5221 E Canton St, Long Beach, CA 90815
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$5,848/mo
starting