2 citations in the last 2 years across 6 inspections, plus 3 substantiated complaints. We'd recommend reviewing the full state record before visiting. Last inspected in December 2025.
Pacific Senior Care is a 6-bed residential care home in Lake Balboa that is brand new — licensed in December 2024. The organization behind it is a family-owned home care company based in Westlake Village that has been providing non-medical in-home care, hospice support, and Alzheimer's care across the greater LA area.
They pride themselves on a rigorous 10-step caregiver screening process and a holistic approach to matching caregivers with residents' individual needs and personalities.
Rigorous caregiver screening process
Pacific Senior Care puts caregivers through a 10-step screening including drug testing, criminal background checks, employment verification, TB testing, driving record checks, and fraud clearance. For a small home where your loved one will have close daily contact with staff, knowing the vetting process matters.
Backed by an established home care operation
While this specific residential facility is new, the organization has experience providing senior care services across the greater Westlake Village area. They've built systems for caregiver matching, quality control, and family communication.
Holistic caregiver matching approach
The organization emphasizes matching caregivers to residents based on personality and preferences, not just availability. In a 6-bed home, the relationship between your loved one and their daily caregiver is everything.
Below-average safety record
The FYI Safety Score™ is 6.0 out of 10 (Below Average), based on state inspection data. With 3 substantiated allegations in just a few months of operation, families should ask directly about what happened and what has been done to prevent recurrence.
Brand new facility with almost no track record
Licensed in December 2024, this facility has barely been open. There's no operational history to evaluate. Ask about current occupancy, staffing plans, and what systems are in place for a facility that's still in its startup phase.
Organization's core business is home care, not residential care
Pacific Senior Care's established reputation is in in-home caregiving, not operating a residential facility. Running a 24/7 care home is fundamentally different from dispatching caregivers to clients' houses. Ask how they've adapted their operations for the residential model.
Est. starting from $4,590/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
Have updated pricing?
7731 Aldea Ave, Lake Balboa, CA 91406
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™. Free for small facilities.
$4,590/mo
starting