24441 Calle Sonora
Laguna Woods, CA 92637
233 beds • Est. 2023 (2 years) • Get directions
Ivy Park at Laguna Woods has recorded 5 serious state citations and 5 verified complaints since 2023 across 19 inspections. Among the substantiated findings, inspectors confirmed that a resident experiencing a medical emergency pressed their alert pendant and waited approximately 20 minutes for a staff response, then another 15 minutes for a medication technician, before calling 911 independently. The resident was transported to a hospital with a blood pressure reading of 95/50 and diagnosed with pneumonia. A separate verified complaint found facility management withheld a resident's updated care plan from the responsible party, proceeding without their review or approval. In 2025, a staff member was documented on video removing items from a resident's apartment, prompting the executive director to contact the OC Sheriff and place the employee on suspension pending investigation. An additional citation arose from an admission agreement that lacked the required facility countersignature within 7 days of move-in.
Ivy Park at Laguna Woods is a 233-bed assisted living community in Laguna Woods, one of the largest in the Ivy Living portfolio. Located in a city built around retirement living in South Orange County, this is a sizable operation — but its safety record raises concerns that families need to weigh seriously.
Retirement-focused community setting
Laguna Woods is one of California's few cities designed around senior living, with a built-in culture of retirement services and age-friendly infrastructure.
Large-scale resources
At 233 beds, this is one of the biggest Ivy Park locations, which typically means broader activity programming, more dining options, and deeper staffing.
South Orange County location
Close to Laguna Beach and the coastal communities of South OC, offering a pleasant climate and scenic surroundings for families visiting.
Below-average safety record
FYI Safety Score of 4.8, below the statewide average. For a community this large, the volume of citations and complaints deserves close scrutiny.
Scale can cut both ways
A 233-bed community requires significant staffing and oversight. Families should ask about staff-to-resident ratios and how care is organized across the building.
Pricing is estimated, please contact the facility to confirm.
24441 Calle Sonora, Laguna Woods, CA 92637
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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