Crestavilla has 3 state citations and 1 verified complaint since 2022 across 13 inspections. 1 serious citation and 1 of the 2 minor citations appear in state records without available narrative detail. The remaining minor citation came from a March 2026 complaint investigation finding that the facility relocated and operated a pool and pool heater vent without first obtaining a required city building permit; the deficiency was substantiated and the facility committed to obtaining the proper permit by late March 2026. A December 2025 case management visit was prompted by a reported increase in 911 calls compared to the prior year; the executive director agreed to retrain all care staff on emergency call protocols. Of 7 total complaints filed, 6 were investigated and determined unsubstantiated or unfounded, including allegations of delayed phone access for a resident, insect or rodent presence, and failure to obtain timely medical care for a resident's skin tears.
Crestavilla is a 250-bed assisted living community in Laguna Niguel, a hillside city in south Orange County known for its ocean-view neighborhoods and proximity to Dana Point and Laguna Beach. This large community serves one of the most desirable residential areas in Southern California.
South Orange County prestige
Laguna Niguel is one of the most sought-after residential areas in OC, with ocean proximity, clean streets, and a strong sense of community.
Large community resources
At 250 beds, Crestavilla offers extensive amenities, diverse programming, and the staffing depth that only large communities can sustain.
Coastal climate
South OC's mild, temperate weather allows year-round outdoor activity and comfort — a meaningful quality-of-life factor for residents.
Strong local medical access
Proximity to Mission Hospital, Hoag, and other major medical centers in south Orange County.
South OC pricing
Laguna Niguel's desirable location means assisted living pricing here will be at the higher end of the Orange County market.
Pricing is estimated, please contact the facility to confirm.
30111 Niguel Rd, Laguna Niguel, CA 92677
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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