28807 Baseline Street
Highland, CA 92346
115 beds • Est. 2014 (11 years) • Get directions
12 state citations (7 serious, 5 minor) and 7 verified complaints since 2021 across 30 inspections. Several of the most serious findings stem from 2020 incidents investigated over the following years: in one case, a resident was found outdoors unresponsive with blisters on the arms, legs, and hands from sun exposure after staff decided the situation did not require emergency services, and a separate investigation found that 30-minute supervision logs had been falsified to show the resident inside during the time of the incident. A second 2020 incident found that a resident went 5 days without treatment for a pressure wound on the heel while staff observed blood in the bedding but did not investigate the source. Medication administration failures produced 3 citations between 2022 and 2023, including 2 serious, with the facility implementing weekly medication cart audits and in-service staff retraining in response. More recent complaints from 2025 alleging rough handling of residents and inadequate catheter training were investigated and found unsubstantiated.
Brightwater Senior Living of Highland is a 115-bed assisted living community in Highland, a city in San Bernardino County in the Inland Empire. The community offers a large-scale option for families in the eastern Inland Empire, with the programming and staffing that comes with a sizable community.
Families should factor in the facility's inspection history when evaluating it alongside other options in the area.
Large community in the Inland Empire
At 115 beds, Brightwater offers the scale to support varied programming, social activities, and staffing coverage around the clock.
Eastern Inland Empire access
Highland's location provides proximity to San Bernardino medical centers and the San Bernardino Mountains, with more affordable living costs than coastal communities.
Below-average safety record
Holds an FYI Safety Score of 6.8, indicating a history of inspection citations that falls below the statewide average. Ask the community about recent improvements and corrective actions.
Pricing is estimated, please contact the facility to confirm.
Have updated pricing?
28807 Baseline Street, Highland, CA 92346
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™. Free for small facilities.
$6,134/mo
starting