Villa Victoria has received 35 state citations and 3 verified complaints since 2021 across 16 inspections, including 16 serious and 19 minor citations. The most significant incidents include a 2024 substantiated complaint in which a resident's bedroom door had been changed so it could not be opened from the inside, leaving the resident unable to exit unassisted. During the July 2024 annual inspection, 11 citations were issued including a serious fire clearance violation for housing more non-ambulatory residents than the facility's approved capacity, as well as repeat violations for food service requirements and medical care services, each carrying civil penalties. The fire clearance issue was not resolved by the required correction deadline, resulting in additional daily civil penalties. A 2023 substantiated complaint found the facility's dryer inoperable for heating, leaving residents without adequately dried clothing, with civil penalties also assessed there. The volume of citations in 2024 prompted state regulators to hold an informal conference with facility leadership. The most recent inspection occurred in July 2025.
Villa Victoria is a 6-bed residential care home in Glendora that has been licensed since 2021. Located in a residential neighborhood of this San Gabriel Valley foothill community, the home provides care in a small, intimate setting.
Glendora offers a quiet, suburban environment with local shops and dining along Route 66, and proximity to healthcare facilities in the broader San Gabriel Valley. Families considering this home should schedule an in-person visit to assess the care quality and environment.
Intimate 6-bed home setting
With just 6 residents, Villa Victoria offers the kind of close, personalized attention that larger facilities can't replicate. Caregivers know each resident individually, and the home-like setting can feel more natural than an institutional environment.
Quiet Glendora foothill location
Glendora sits at the foot of the San Gabriel Mountains, offering a peaceful, suburban setting. For residents who prefer quiet neighborhoods and clean mountain air over urban density, this location has genuine appeal.
Below-average safety record
The FYI Safety Score™ is 2.4 out of 10 (Poor), based on state inspection data. This reflects a higher-than-typical number of citations. Ask management directly about their inspection history and what improvements have been made.
Only 4 years of operation
Licensed since 2021, the home has a limited track record. Ask about the owner's background, prior care experience, and how operations have stabilized since opening.
Visit in person before deciding
Limited information is available about this home's specific programming, amenities, and care approach. An in-person visit is essential to assess the environment, meet the caregivers, and determine if it's the right fit.
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1640 S. Glendora Ave, Glendora, CA 91740
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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