120 E. Laurel Street
Glendale, CA 91205
60 beds • Est. 2013 (13 years) • Accepts Medi-Cal (ALW) • Get directions
42 state citations (10 serious, 32 minor) and 33 verified complaints since 2021 across 106 inspections. Among the substantiated findings, inspectors confirmed a pest infestation in October 2023, observing numerous live and dead flies in a resident's bedroom; the facility receives bi-monthly pest control service, but staff practice of leaving entrance and patio doors open was identified as a contributing factor. Complaints of resident-on-resident physical aggression were also substantiated, with multiple witnesses reporting 1 resident struck another in the face while staff on duty did not intervene or check on those involved. A 2024 investigation documented cockroach concerns linked to residents leaving open food containers in their rooms, with pest control and county public health advising staff to remove old or spoiled food. Other complaints, including allegations of staff yelling at residents, a resident being temporarily locked on a patio, and inadequate medication administration, were investigated and not substantiated. The most recent inspection occurred in March 2026.
Victor Royale is a 60-bed assisted living facility in Glendale that has been operating since 2013. The facility describes itself as offering upscale accommodations with travertine appointments, elegant furnishings, and a home-like atmosphere.
It provides 24-hour care and supervision, full-service dining, medication and incontinence management, and daily housekeeping and laundry. The facility also participates in the Assisted Living Waiver program, making it accessible to Medi-Cal-eligible residents.
Comprehensive daily services without nickel-and-diming
The standard package includes 24-hour care, full-service dining, medication management, incontinence management, daily laundry, daily housekeeping, furnished rooms, and transportation to medical and dental appointments. That's a solid baseline compared to facilities that charge extra for each add-on.
Accepts Medi-Cal through the ALW program
Participates in the Assisted Living Waiver, which can significantly offset costs for eligible residents. If you're navigating affordability for a Glendale location, this is worth exploring.
Over a decade of continuous operation
Licensed since 2013, Victor Royale has 13 years of operating history. You can ask about long-tenured staff, established care routines, and how the facility has evolved over time.
Below-average safety record
The FYI Safety Score™ is 1.8 out of 10 (Poor), based on state inspection data. This reflects a significantly higher-than-typical number of citations and substantiated complaints. Families should ask management directly about their inspection history, what specific issues were cited, and what corrective actions have been taken.
High volume of allegations on record
State records show 150 total allegations with 33 substantiated — a pattern that warrants serious scrutiny. Request copies of recent inspection reports and ask about current staffing ratios before making any decisions.
Website feels dated and lacks detail
The facility's online presence is minimal and outdated, making it hard to evaluate from a distance. Plan to visit in person and observe the environment, staff interactions, and resident activity levels firsthand.
Pricing is estimated, please contact the facility to confirm.
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120 E. Laurel Street, Glendale, CA 91205
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$6,892/mo
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