12692 Blackthorn St.
Garden Grove, CA 92840
6 beds • Est. 1994 (32 years) • Get directions
New Era Guest Home has 18 state citations (4 serious and 14 minor) and 1 verified complaint across 7 inspections since 2022. The 1 verified complaint, substantiated following an investigation in September 2025, confirmed the facility went without liability insurance for approximately 14 days after the administrator switched providers due to rising premiums; the lapse ran from August 20 to September 3, 2025, when new coverage took effect. A separate complaint filed in May 2025 alleged that staff handled residents too roughly and too quickly during personal care, including grabbing a resident's arms; the department investigated, found conflicting accounts from residents and staff, and determined the allegation was unsubstantiated. The most recent annual inspection was conducted on February 9, 2026.
New Era Guest Home is a 6-bed small residential care home in Garden Grove. Over 7 state inspections, the facility has received 4 Type A citations (serious) and 14 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Below-average safety record
The FYI Safety Score™ is 5.7 out of 10, which is below the California average. Ask about recent improvements and corrective actions during your visit.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Pricing is estimated, please contact the facility to confirm.
12692 Blackthorn St., Garden Grove, CA 92840
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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