825 S Willow Avenue
Fresno, CA 93727
30 beds • Est. 2024 (1 years) • Get directions
Since 2024, state inspectors have cited Helping Hands Senior Care 29 times (16 serious, 13 minor) and confirmed 4 complaints across 13 inspections. The most serious issues came up during fall 2025, when inspectors made multiple follow-up visits. They found that staff were performing glucose tests and preparing insulin doses for a resident, and that a resident's catheter had been changed incorrectly by home health workers with no care plan on file at the home. Inspectors also found no documentation showing that residents who needed regular toileting assistance were getting it on schedule. A confirmed complaint from June 2025 found that the lock on the medication storage could still be opened by someone who shouldn't have access. Before the home opened in 2024, pre-licensing inspectors required several corrections, including bringing hot water temperatures down to a safe range and installing required safety equipment; those were resolved before the license was granted.
Safety data last updated July 2026
Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.
Helping Hands Senior Care is a 30-bed senior living community in Fresno. The facility offers assisted living, memory care.
The community was established in 1991 (35 years ago) and is a faith-based community.
Faith-based community
Rooted in faith values with spiritual programs and chapel services available.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Serious safety concerns
16 serious and 13 minor citations across 13 state inspections, with 4 verified complaints. Read the state's full inspection reports and press on what's been fixed before deciding.
Newer community
Licensed for only 1 year — less of a track record compared to established facilities.
Est. starting from $6,060/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
825 S Willow Avenue, Fresno, CA 93727
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$6,060/mo
starting