3800 Walnut Avenue
Fremont, CA 94538
128 beds • Est. 1997 (29 years) • Get directions
Carlton Plaza of Fremont has recorded 21 state citations (5 serious, 16 minor) and 2 verified complaints since 2021 across 27 inspections, with the most recent visit in March 2026. The 2 verified complaints both stem from 2025: investigators found that staff failed to report multiple resident falls to the licensing department because staff had been trained to only report falls involving hospitalization or serious injury, and a separate investigation found that a resident wandered into another resident's room without staff awareness and was discovered missing by a family member. In 2021, an investigation substantiated that a staff member handled a resident roughly and abusively, resulting in citations; the facility terminated that employee. A November 2025 visit also cited the facility for failing to report a fall that resulted in a resident's clavicle fracture. In August 2025, the facility self-reported 2 separate financial theft incidents involving a staff member and a third-party home care agency, notifying police and the local ombudsman in both cases. Other complaint investigations, including allegations involving soiled diapers and insufficient staffing, were determined to be unsubstantiated.
Carlton Plaza of Fremont is a 128-bed assisted living community in Fremont, a large East Bay city between San Jose and Oakland. Part of the Carlton chain, this community serves the southern East Bay market, though its safety record warrants careful review.
East Bay accessibility
Fremont sits at the crossroads of the East Bay and South Bay, with BART access and easy freeway connections to San Jose, Oakland, and the broader Bay Area.
Large community resources
At 128 beds, Carlton Plaza of Fremont has the scale for diverse programming, specialized staff roles, and a range of on-site amenities.
Competitive Bay Area pricing
Positioned accessibly for the Bay Area market, making it worth comparing against other large communities in the East Bay.
Below-average safety record
With an FYI Safety Score of 5.2 out of 9.9, Carlton Plaza of Fremont falls below the standard families should expect. Review inspection reports carefully and ask management about their improvement plans.
Chain performance inconsistency
Other Carlton locations score much higher, suggesting the safety issues here are specific to this site rather than the chain overall. Worth comparing directly.
Pricing is estimated, please contact the facility to confirm.
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3800 Walnut Avenue, Fremont, CA 94538
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$3,295/mo
starting