17077 San Mateo
Fountain Valley, CA 92708
220 beds • Est. 2019 (6 years) • Get directions
Carmel Village Retirement Community has 10 state citations (2 serious, 8 minor) and 5 verified complaints since 2021 across 44 inspections, with the most recent inspection in March 2026. In 2022, inspectors cited the facility with a minor violation for failing to report 8 COVID-19 positive cases to the state licensing agency within the required 24-hour window, with staff acknowledging they had been dropping the ball on reporting requirements. A 2024 investigation examined a resident assessed as high fall risk who sustained 6 falls over approximately 5 weeks, including falls on 5 consecutive days in late April and early May 2024, before being transported to the hospital by ambulance. A November 2025 complaint about memory care staffing and care quality for a resident who regularly became resistant and upset during personal care routines was investigated and determined to be unfounded.
Carmel Village Retirement Community is a 220-bed assisted living community in Fountain Valley, centrally located in Orange County. It's one of the more budget-friendly large communities in the area, making it worth a look for families exploring options in central OC.
Three care levels on one campus
Independent Living, Assisted Living, and Memory Care are all offered at the same address — a practical advantage if a resident's needs change over time.
MAPS care philosophy
The staff operate under a named framework — Meaningful, Active, Personalized, Safe — rather than a generic care approach.
Memory Care with named structure
The memory care program is built around "Five Pillars of Compassionate Care," including sensory engagement and culinary experiences, with open family visitation explicitly encouraged.
Near Mile Square Regional Park and Huntington Beach
Located in Fountain Valley with proximity to both a large regional park and Huntington Beach — relevant for residents who value outdoor access and for visiting family.
Pricing above county and state averages
Third-party review data places studio pricing at $6,800/month — well above Orange County's average of $4,313. Confirm current rates and what is included before comparing.
Safety score: 6.5 — ask about staffing ratios
At least one reviewer cited a single staff member covering 27 memory care residents. Ask directly about staffing ratios during your tour, especially for memory care.
Hygiene and oversight complaints in memory care
Multiple reviews specifically flag memory care — citing inadequate hygiene, unreported injuries, and untreated infections. Worth pressing on monitoring protocols and incident reporting.
Pricing is estimated, please contact the facility to confirm.
17077 San Mateo, Fountain Valley, CA 92708
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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