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Lotus Villa and Memory Care

9448 Citrus Avenue

Fontana, CA 92335

99 beds • Est. 2023 (2 years) • Accepts Medi-Cal (ALW)


FYI Safety Score™

4.7 Poor

8 serious and 7 minor state citations across 26 state inspections, with 7 substantiated complaints. Last inspected in September 2026.

From ~5 years of state inspection records, as of October 2026. How the score works · Report a data error


Why we like it

Lotus Villa is a 99-bed assisted living and memory care community in Fontana, serving families in the Inland Empire. The community offers dedicated memory care programming, which is an important distinction for families navigating dementia or Alzheimer's diagnoses.

Fontana's location along the I-10 corridor makes it accessible from much of San Bernardino County.

  • Sensory-focused memory care programming

    Memory care activities explicitly target all five senses — touch, hearing, sight, taste, and smell — as a stated approach to cognitive stimulation for residents with dementia or Alzheimer's.

  • Dedicated memory care floor with outdoor access

    Memory care residents are housed on the first floor with a private outdoor area — a specific layout choice intended to support safer navigation and easier outdoor access.

  • Renovated under current ownership

    Current owners cite 30+ years of combined business and healthcare management experience and renovated the building before opening under the Lotus Villa name.

  • Long-term care insurance specialty

    The facility lists long-term care insurance as a service it specializes in — worth confirming whether your policy is accepted before scheduling a tour.

  • Below-average safety record

    8 serious and 7 minor citations across 26 state inspections, with 7 verified complaints. Worth asking directly about recent findings and how they've been addressed before deciding.

  • 99-bed scale for memory care

    At 99 beds this is a large facility. Ask about current occupancy and the staff-to-resident ratio specifically on the memory care floor.

  • New management timeline unclear

    The website advertises 'new management' but gives no date for the transition. Ask directly how long the current ownership and leadership team have been in place.

  • Website last updated 2019

    The site carries a 2019 copyright. Verify current services, pricing, and staffing details in person — listed information may not reflect the facility's present state.


Pricing

Assisted Living

1 Bedroom$7,612/mo
Studio$8,247/mo

Pricing is estimated, please contact the facility to confirm.


Where you'll live

9448 Citrus Avenue, Fontana, CA 92335

Get directions

Amenities & Services

24-Hour Staff
Medication Management
Memory Care Program
Hospice Support
Dining
Housekeeping
Laundry
Activities Program
Library
Cable TV

Frequently asked questions

How safe is Lotus Villa and Memory Care?
Lotus Villa and Memory Care has a FYI Safety Score of 4.7 out of 10, based on California state inspection records. 15 state citations and 7 verified complaints have been documented since 2024 across 26 inspections.
How much does Lotus Villa and Memory Care cost?
Lotus Villa and Memory Care starts at $7,612 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Lotus Villa and Memory Care offer memory care?
Yes, Lotus Villa and Memory Care offers Memory Care services. Care types available include: Assisted Living, Memory Care.
Does Lotus Villa and Memory Care accept Medi-Cal?
Yes, Lotus Villa and Memory Care participates in the Assisted Living Waiver (ALW) program and accepts Medi-Cal.
When was Lotus Villa and Memory Care last inspected?
The most recent state inspection visit to Lotus Villa and Memory Care was on 2026-09-21. The facility has received 26 total inspection visits on record.
How many violations does Lotus Villa and Memory Care have?
Lotus Villa and Memory Care has 15 state citations and 7 verified complaints since 2024 across 26 inspections. Our FYI Safety Score for this facility is 4.7 out of 10, which accounts for the severity and recency of these findings.
How long has Lotus Villa and Memory Care been in operation?
Lotus Villa and Memory Care has been licensed for 2 years in Fontana, California, with a licensed capacity of 99 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
365530102
Size
99 beds (Large Community (50+ beds))
Licensed Since
November 27, 2023 (2 years)
Licensee
Lotus Villa Affiliate, Llc
Administrator
Heather O'Neel
Phone
(909) 355-6887
Address
9448 Citrus Avenue, Fontana, CA 92335

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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