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Lotus Villa and Memory Care

9448 Citrus Avenue

Fontana, CA 92335

99 beds • Est. 2023 (2 years)Accepts Medi-Cal (ALW)


FYI Safety Score

5.5 Below Average

Lotus Villa and Memory Care has recorded 11 state citations (5 serious and 6 minor) and 3 verified complaints across 22 inspections since 2023. In January 2025, inspectors substantiated a staffing complaint, finding the 99-bed Fontana facility failed to maintain personnel sufficient in numbers and competency to meet resident needs. A September 2025 complaint was also substantiated for a violation of residents' right to safe, healthful, and comfortable accommodations. The facility has operated under multiple administrators since opening: Rebecca Parra in 2024, Heather O'Neel in early 2025, and Melisa Sevilla by mid-2025. The facility's November 2023 pre-licensing inspection found the physical plant in good repair, with grounds and resident rooms free of hazards and all areas adequately furnished and equipped.


Why we like it

Lotus Villa is a 99-bed assisted living and memory care community in Fontana, serving families in the Inland Empire. The community offers dedicated memory care programming, which is an important distinction for families navigating dementia or Alzheimer's diagnoses.

Fontana's location along the I-10 corridor makes it accessible from much of San Bernardino County.

  • Dedicated memory care

    Offers specialized memory care services alongside assisted living, providing a continuum of care as needs change.

  • Inland Empire accessibility

    Fontana's central position along the I-10 corridor provides convenient access for families across San Bernardino and western Riverside counties.

  • Mid-size community

    At 99 beds, large enough to support a range of programming and staffing but not so large that residents become anonymous.

  • Below-average safety record

    Carries an FYI Safety Score of 5.5 out of 9.9, indicating a pattern of licensing concerns that families should ask about directly.


Pricing

Assisted Living

1 Bedroom$7,612/mo
Studio$8,247/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

9448 Citrus Avenue, Fontana, CA 92335

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Amenities & Services

24-Hour Staff
Medication Management
Memory Care Program
Hospice Support
Dining
Housekeeping
Laundry
Activities Program
Library
Cable TV

Frequently asked questions

How safe is Lotus Villa and Memory Care?
Lotus Villa and Memory Care has a FYI Safety Score of 5.5 out of 9.9, our proprietary score based on California state inspection records. 11 state citations and 3 verified complaints have been documented since 2024 across 22 inspections.
How much does Lotus Villa and Memory Care cost?
Lotus Villa and Memory Care starts at $7,612 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Lotus Villa and Memory Care offer memory care?
Yes, Lotus Villa and Memory Care offers Memory Care services. Care types available include: Assisted Living, Memory Care.
Does Lotus Villa and Memory Care accept Medi-Cal?
Yes, Lotus Villa and Memory Care participates in the Assisted Living Waiver (ALW) program and accepts Medi-Cal.
When was Lotus Villa and Memory Care last inspected?
The most recent state inspection visit to Lotus Villa and Memory Care was on 2026-03-04. The facility has received 22 total inspection visits on record.
How many violations does Lotus Villa and Memory Care have?
Lotus Villa and Memory Care has 11 state citations and 3 verified complaints since 2024 across 22 inspections. Our FYI Safety Score for this facility is 5.5 out of 9.9, which accounts for the severity and recency of these findings.
How long has Lotus Villa and Memory Care been in operation?
Lotus Villa and Memory Care has been licensed for 2 years in Fontana, California, with a licensed capacity of 99 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
365530102
Size
99 beds (Large Community (50+ beds))
Licensed Since
November 27, 2023 (2 years)
Licensee
Lotus Villa Affiliate, Llc
Administrator
Heather O'Neel
Phone
(909) 355-6887
Address
9448 Citrus Avenue, Fontana, CA 92335

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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