14 state citations (11 serious, 3 minor) and 1 verified complaint since 2024 across 7 inspections. The most serious and recurring issue involves fire clearance: a non-ambulatory resident bedroom was converted to a live-in staff room without fire department approval, and when inspectors returned months later, the facility had still not submitted a required plan of correction, resulting in civil penalties. Inspectors also found the corrective actions from earlier visits had not been implemented, with similar deficiencies observed across multiple visits in 2025. The verified complaint, investigated in mid-2025, found that a resident's melatonin was missed on more than 25 days across a 3-month span; staff acknowledged uncertainty about whether doses were given on blank days in the medication log, and the facility had been cutting tablets in half without a documented prescription order. Additional deficiencies from the July 2025 annual inspection included a locked refrigerator with a bike lock, undated open food items, and missing perishable food supplies. The facility received its initial license in 2024 and all inspection activity falls within its first 2 years of operation.
Helping Hands Care Home is a 6-bed small residential care home in Elk Grove. Over 7 state inspections, the facility has received 11 Type A citations (serious) and 3 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Safety concerns in inspection record
The FYI Safety Score™ is 4.2 out of 10, which is below average. The facility has 11 Type A citations (serious — indicating risk to health, safety, or personal rights). Review the inspection history carefully and ask management about corrective actions.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Pricing is estimated, please contact the facility to confirm.
8685 Elk Way, Elk Grove, CA 95624
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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