4 state citations and 7 verified complaints since 2021 across 9 inspections. The most serious substantiated findings involve 2 separate incidents in which 1 resident inappropriately touched another resident (2024 and an unannounced visit in early 2026 confirmed the same pattern), with the involved resident relocated each time; state investigators cited the facility for late reporting of the 2024 incident. A 2024 complaint found that a resident was observed in the bathroom with the door open, a privacy violation the administrator acknowledged, and that the facility had installed cameras in common areas without notifying the regional center or licensing as required. In June 2025, a staff member administered the wrong resident's medication to another resident, and a separate evening dose was missed; both findings were substantiated. Annual inspections from 2022 through 2026 found staff clearances, medication administration, and infection control procedures in order with no citations issued during those visits.
Kendall Guest Home 2 is a 9-bed residential care facility in El Monte. The associated website describes Santa Fe Lodge Rehabilitation Center, a skilled nursing facility providing 24/7 nursing care, rehabilitation therapies, wound management, and culturally responsive memory care serving the Asian American and Hispanic communities.
The 9-bed setting offers a smaller, more personal environment than a typical large-scale skilled nursing facility, with individualized care plans and a home-like atmosphere.
Culturally responsive care for diverse communities
The facility specifically serves the Asian American and Hispanic communities with culturally sensitive care. For families where language and cultural understanding matter in daily interactions, this specialization is meaningful.
Rehabilitation services available
Physical therapy, occupational therapy, and speech/language pathology services are offered. Having rehab on-site means residents recovering from falls, strokes, or surgeries can receive treatment without being transported elsewhere.
Small enough for individualized attention
At 9 beds, this is significantly smaller than most skilled nursing or rehab facilities. Care plans are individualized, and the staff-to-resident ratio allows for more personal attention than you'd find in a 100-bed nursing home.
Below-average safety record
The FYI Safety Score™ is 6.6 out of 10 (Below Average), based on state inspection data. With 7 substantiated allegations for a 9-bed facility, ask management about the specific nature of these complaints and what has been done to address them.
Confusing web presence
The website associated with this facility describes Santa Fe Lodge Rehabilitation Center, which appears to be a skilled nursing facility. When you call or visit, clarify exactly what type of care and licensing this specific 9-bed location provides.
Only 5 years of operation
Licensed in May 2020, this facility is relatively new. Ask about management experience, staff tenure, and how the facility has evolved since opening.
Pricing is estimated, please contact the facility to confirm.
4700 N Maxson Rd, El Monte, CA 91732
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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