Emerald Valley has 13 state citations (5 serious, 8 minor) and 11 verified complaints since 2022 across 28 inspections, with the most recent inspection on 2/20/2026. Substantiated findings include an overnight physical restraint of a resident in the memory care unit by multiple staff members, which led to terminations; inadequate catheter monitoring that resulted in a resident being hospitalized with a severely distended bladder; a stage 3 pressure injury that developed after staff delayed repositioning and home health services, requiring the resident to undergo debridement surgery; a 2023 allegation of sexual assault by a staff member that prompted a police investigation and the individual's removal from the facility; and a February 2026 finding that staff did not consistently provide care and supervision in accordance with residents' assessed needs, with video footage and records documenting care gaps over extended periods. A January 2026 inspection also cited soiled cooking equipment with accumulated grease as a cross-contamination risk.
Emerald Valley is an 80-bed assisted living community in Dublin, located in the Tri-Valley area of the East Bay. While the suburban setting and mid-size footprint are appealing, families need to take a hard look at its inspection history before moving forward.
Tri-Valley location
Dublin offers a suburban, family-friendly setting with excellent freeway access, shopping, and proximity to San Ramon Regional Medical Center.
Manageable size
At 80 beds, small enough to foster a sense of community while still offering the professional staffing and structured activities of a mid-size operation.
Growing suburban area
Dublin and the surrounding Tri-Valley are among the fastest-growing areas in the East Bay, with new restaurants, parks, and medical facilities nearby.
Below-average safety record
A safety score of 3.3 reflects a troubling pattern of citations and complaints in state inspection data. Families should request full inspection reports and ask management what steps have been taken to address these findings.
Mid-range pricing
Pricing is moderate for the Tri-Valley, but given the safety concerns, families should weigh whether the value matches expectations for care quality.
Pricing is estimated, please contact the facility to confirm.
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7601 Amador Valley Blvd, Dublin, CA 94568
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,390/mo
starting