23801 Sapphire Canyon Rd
Diamond Bar, CA 91765
6 beds • Est. 2017 (8 years) • Accepts Medi-Cal (ALW) • Get directions
19 state citations and 7 verified complaints since 2021 across 21 inspections. The most serious incident in the record involves June 2023, when a staff member was arrested for the murder of 2 residents who were found unresponsive in the facility bathroom; state investigators subsequently issued a serious citation for allowing that staff member to work before obtaining a required background clearance. Other verified complaints include a 2021 finding that a resident did not receive timely medical attention for wound care, and a 2023 substantiated finding that the facility failed to provide a resident's records promptly when requested. A 2022 annual inspection produced a minor citation for an exterior gate secured only by a numerical code, cited under maintenance and safety standards. The most recent annual inspection in October 2025 found no deficiencies, with inspectors observing compliant infection control, fire safety practices, liability insurance, and medication management during their unannounced visit.
Happy Home Care for Elderly is a 6-bed residential care home in Diamond Bar that operates under the name Hope Home Care. The facility offers a notably comprehensive range of services for its size, including memory care, hospice support, and flexible in-house meal service with individualized dietary plans.
Multilingual staff serve Korean, Japanese, and English-speaking families. Licensed since 2017, it accepts Medi-Cal through the ALW program.
Dedicated memory care in a small-home setting
Unlike most 6-bed homes, this one explicitly provides memory care with multiple safety layers — monitored exits, alarm-equipped doors, secured backyard, signal device systems in every room, and staff specifically trained in dementia management.
Multilingual staff for Korean and Japanese families
Staff speak Korean, Japanese, and English. For families where English isn't the primary language, this removes a major communication barrier that affects quality of care at most facilities.
Individualized meal plans with dietary flexibility
Special diets are accommodated — low-salt, low-fat, low-sugar, liquid, and more. Each resident gets an individualized meal plan, and in-house room service means mealtimes can flex around the resident rather than a rigid schedule.
Hospice and medical coordination on-site
Visiting nurses, physical therapists, podiatrists, and hospice services can all be provided on-site. Residents don't need to leave for routine medical care — a significant convenience and comfort factor, especially for those with mobility challenges.
Below-average safety record
The FYI Safety Score™ is 5.7 out of 10 (Below Average), based on state inspection data. The facility has accumulated a notable number of citations over its 8 years of operation. Ask the operator about specific issues and how they've been addressed.
Diamond Bar is far from central LA
Located in the eastern San Gabriel Valley foothills, Diamond Bar is a long drive from most of LA. If you live on the Westside or in the Valley, factor in significant commute time for regular visits.
Pricing is estimated, please contact the facility to confirm.
23801 Sapphire Canyon Rd, Diamond Bar, CA 91765
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.
Claim this listing$4,000/mo
starting