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Serra Highlands Senior Living

501 King Drive

Daly City, CA 94015

120 beds • Est. 2023 (2 years)


FYI Safety Score

3.5 Poor

Serra Highlands Senior Living has 15 state citations and 6 verified complaints since 2022 across 27 inspections. The most recent substantiated finding, from March 2026, confirmed that 2 med-techs administered medications to residents before completing the required 16 hours of initial training, and the facility could not provide documentation showing med-techs receive the required annual on-the-job medication training. A complaint substantiated in March 2025 found a non-functioning heating unit in at least 1 resident room and in the second-floor communal area, with space heaters deployed as a substitute while HVAC repairs were being arranged. An annual inspection in April 2025 noted the administrator's certificate had expired, though renewal was already in process, and the deficiencies cited during that visit were cleared at a follow-up inspection the same month. Earlier citations from 2022 included minor violations related to facility advertising and license number requirements.


Why we like it

Serra Highlands Senior Living is a 120-bed assisted living community set on a beautifully landscaped 5-acre campus in Daly City, just minutes from San Francisco and Bay Area attractions. The community offers assisted living, memory care, and short-term respite care with personalized care plans, chef-prepared dining, and a vibrant daily activity calendar.

The campus features small houses rather than a single large building, creating a more intimate neighborhood feel, along with a salon and spa, library, game room, coffee bar, and pet-friendly apartments.

  • Cottage-style campus

    Built around small houses on a 5-acre campus rather than a single large building, giving the community a more intimate, neighborhood-like atmosphere.

  • Bay Area accessibility

    Located in Daly City with easy access to San Francisco attractions including Fisherman's Wharf, Golden Gate Park, and the San Francisco Zoo, plus nearby Serramonte Center and Westlake Shopping.

  • Pet-friendly community

    Welcomes both cats and dogs in the senior apartments, recognizing the important role companion animals play in residents' lives.

  • Respite care option

    Offers short-term respite stays that double as trial periods, letting families experience the community before making a long-term commitment.

  • Below-average safety record

    Holds an FYI Safety Score of 3.3, with 5 Type A citations and 6 substantiated complaints out of 33 allegations. Ask specifically about corrective actions and current care standards.

  • Community under renovation

    The campus is currently being remodeled, which may affect the day-to-day experience. Visit to see the current state of construction and expected completion timeline.


Pricing

Assisted Living

Shared Room$3,995/mo
Studio$5,871/mo
1 Bedroom$6,134/mo

Pricing is estimated, please contact the facility to confirm.

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Where you'll live

501 King Drive, Daly City, CA 94015

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Amenities & Services

Respite Care
Dining
Activities Program
Garden
Courtyard

Frequently asked questions

How safe is Serra Highlands Senior Living?
Serra Highlands Senior Living has a FYI Safety Score of 3.5 out of 9.9, our proprietary score based on California state inspection records. 15 state citations and 6 verified complaints have been documented since 2024 across 27 inspections.
How much does Serra Highlands Senior Living cost?
Serra Highlands Senior Living starts at $5,434 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Serra Highlands Senior Living offer memory care?
Serra Highlands Senior Living does not currently list Memory Care. Care types available include: Independent Living, Assisted Living.
Does Serra Highlands Senior Living accept Medi-Cal?
Serra Highlands Senior Living is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Serra Highlands Senior Living last inspected?
The most recent state inspection visit to Serra Highlands Senior Living was on 2026-03-05. The facility has received 27 total inspection visits on record.
How many violations does Serra Highlands Senior Living have?
Serra Highlands Senior Living has 15 state citations and 6 verified complaints since 2024 across 27 inspections. Our FYI Safety Score for this facility is 3.5 out of 9.9, which accounts for the severity and recency of these findings.
How long has Serra Highlands Senior Living been in operation?
Serra Highlands Senior Living has been licensed for 2 years in Daly City, California, with a licensed capacity of 120 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
415601127
Size
120 beds (Large Community (50+ beds))
Licensed Since
April 18, 2023 (2 years)
Licensee
Pacifica Cl Ca Llc; Pacifica Daly 2 Lp; Daly City
Administrator
Shayan Gheisar
Phone
(650) 878-5111
Address
501 King Drive, Daly City, CA 94015

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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